Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,101 reviews
  • Rated 4 out of 5 stars

    My Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is exactly what I was looking for. Changing the band for my larger wrist was easy. Love the sleep score feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitantly traded in my Charge 4. They gave me a $35 gift card to use on anything. I upgraded to the Charge 5. What an improvement. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traded up from my Ionic to the Charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product. Has everything I need, I thought it would be difficult to adapt to the smaller screen but I really like it. Just added the ECG app which I really enjoy as a feature!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great- for a short time.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- while it works. My bf and I each purchased one on April 18, 2023. On April 16, just shy of one year, and mine stopped working. Fitbit sent a new one since it was within a year. Fast forward another 3 months. While watering the garden, my watch got damp. Dried it out. Next day, the screen goes out. Still vibrates. Two days later and it completely died. Called Fitbit again as it was only 3 months old. They offered 35% off a new one. While that's a decent discount, the fact I'd be on my third watch within 16 months is insane. The boyfriends watch also died last week which is about 16.5 months into owning them. The screen turned yellow and it completely died the following day, prompting me to write this review. We are switching to a different fitness tracker brand completely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I really like the Charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using fibit for several years, the Charge 5 was well worth the upgrade. All my other fitbits I had trouble seeing the clock or any other number while in the sun The Charge 5 I can read even on a bright sunny day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid and Versatile Fitness Tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and works well. I intentionally did NOT want a full smart watch with texting, etc., but for Android, you can set quick responses, which is great. I wish it had an "at will" oxygen sensor, but that's my only complaint. I find the odometer, heart rate sensor, and sleep monitoring to be very accurate and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hate to say it; Charge 4 was better.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the Fitbit Charge 5 for 2 primary reasons. 1) Unlike the Charge 4: the band it comes with is not perforated so it does not breathe which means you do have to wash it every time you take it off and 2) The Charge 5 activates when you tap it but it does not always work. The Charge 4 had a button and always worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wifes birthday after her old one didn't function anymore. I got the black color which is what she wanted. She uses it all the time in the gym and just for everyday checks. Great fitbit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected with some learning for access to different features since the charge 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Day time reading

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and provides all the info that I need. Now I don't have to worry about getting it wet. Love being able to see it in color, much easier to read in the day time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My opinion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like thatvtge screen doesnt turn on when i bring my arm up to look at tge time like other watches do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough to do whst it needs to do. The color graphics are nice but they made the screen smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit Charge 5 great for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I expected and more. Great for the price. I looked at a lot of other products online and in Best Buy, this had great reviews and all the functions I was looking for in a smaller package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. It's a great watch for exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable and easy to read. Lots of nice features, need to learn more about them to utilize it more fully.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great experiences with Best Buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Charge 5 from Best Buy, but a week after buying, I discovered that I'd bought a "dud". The battery wasn't lasting even a day, so I returned it in exchange for another one. The man who helped me was so nice, and very helpful. I love this Fittbit Charge 5! It holds a charge longer than the Charge 3 and 4 (both which I've owned) and I love it! It's comfortable and I even forget I'm wearing it. I like that it gives me so much information regarding my activity and also my sleep patterns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if your not allergic to nickel.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bettwr than the previous vesrion but dont like that they are using nickel material. If your allergic dont gwt this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for tracking your work outs and heart rate and distance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It lasts 5 days and does what I need it to do

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasts 5 days and does what I need it to do. I wanted it for sleep monitoring and tracking steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Informative tracker, great app.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, informative app. Not the most intuitive to use, but get used to the interface quickly.

    I would recommend this to a friend
Sponsored