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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,101 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the motivation it give you. Feels great on the wrist. Not to heavy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit quality is lacking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Charge 5 that lost the back and died. Annoyed that the first one lasted 18 months and very annoyed that it stopped operating. Was a gift so trying another one. Lots of online complaints of the back chrome piece coming off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Fitbit since 2015 and this version-Charge 5- is most annoying with a required Download which never is easily completed and then wont sync with my phone. I have to go thru multiple contortions to get everything synced. I do not reccomend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I didn’t spend the extra money on a Sense or more expensive model. I did buy smaller bands as it had the standard wide band.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it when on sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fitbit, battery life could be better, and connectivity could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features that I need and is holding up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heart Test

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be good but don't like that you have to pick the heart test. Battery life is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband's Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband and he loves it. He has never before liked wearing a watch. Does not use iphone features like Google, did learn how to track his watch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred my Charge 4. It looks good, comfortable to wear. Does not always track my sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy good price and quick delivery! This is my second Fitbit purchase from Best Buy. First on 5/31/21 .very happy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits Great, good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a Sense for a couple of years, and my wife has a Charge 4. When I was looking for an update for me, the narrower profile and closer fit to my wrist makes it much more comfortable, and I don't knock it into things as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Charge 2 with the Charge 5 at Christmas. The Charge 5 is easier to read the time and with the 6 months free Premium you get more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went fron charge 3 to the 5 Love the 5 easy to ser in the sun. I would definitely recommend I did buy a slimer band for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so goid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, had to replace 2 year old charge 3 that still worked perfectly but the backlight on the screen went out. I do miss having weather on charge 5, it was on charge 3 + 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker. I

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for years. The latest version is the best so far. Water proof also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for exactly what it’s used for and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me on track with my fitness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Fitbit, it is amazing. It came with the premium app included,for a six month trial, and it is truly wonderful for staying on track with my fitness programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Charge 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic fitness tracking (walking running, etc)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly a lot to learn . Takes time in each section

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but buy a new strap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it worked. Original strap caused a rash. Bought replacement strap which fell off all the time. Lost it after 11 months. Worked good but functions slowed after six months like syncing. Felt like it was dying before I lost it. I bought a new one.

    I would recommend this to a friend