Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,101 reviews
  • Rated 4 out of 5 stars

    Color is great but battery bad.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is shaky. I would recommend this but let people know about the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fitbit-charge-5-advanced-fitness-health-tracker-graphite. This is the forth Fitbit I have punched. It preforms all functions as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleep score not functioning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons I purchased the Fitbit is that it was to analyze my sleep patterns. At first it worked well, but it stopped giving a sleep score. I am not sure why, but it is disappointing that the sleep feature is not working as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Amazing health and fitness tracking!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sleep tracking. Solid battery lasts 5-6 days on one charge. Heart Rate Tracking is near perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly got it for the use of alarms, waterproof and sleep tracking. I don't believe the sleep tracking works on point all the time. I would like it better if it could text back to people then the automated saying on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fitbit... Works well! This unit replaced the Luxe model that was struggling. This one has everything and more than is needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to see

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brighter, more visible screen. I don't need my reading glasses to see it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heart health

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband just had open heart surgery and this device provides us what we need to monitor his heart health.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as accurate as i would like it to be but gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good only we have battery is not coming long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit with everything a teen would need.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit for my teenage son. He wanted a smaller one instead of the larger Sense so we decided on the Charge 5

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Bad clasp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the waych, but the latch that holds the band on is already broken, less than 2 months after purchase. It clasps, but then falls off right afterwards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had broken my Charge 3 and needed a replacement. I liked the Charge 5 because of the larger readings and it was in color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gift for my father in law! He loves it and being able to keep track of the important things while working still!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart looking and easy to set up. Disappointed that the Charge 5 no longer counts floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great alternative

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great alternative to an apple device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Low-Cost Fitness Tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fitness watch for the $$; Fitbit finally fixed the ban to be less troublesome. I've had Charge 3 and 4 before Great products for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit for life

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom last Christmas and she loves it. Keeps her on track with her exercises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom for mother's Day and she loves it. It was an upgrade to replace her old one that was a few years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Highly recommend. Does want I wanted it to do.

    I would recommend this to a friend