Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,101 reviews
  • Rated 5 out of 5 stars

    Great to have a Fit Bit back!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Charge 3 which did not have interchangeable wrist band. So when it broke, nothing to hold it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift but the person absolutely loves it. She wears it all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitness app

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good device to monitor my activities and motivate movement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The eye appeal isn’t there…. But

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t miss my Apple Watch. The tracking is far superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5 success!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge 5! The staff helped me set it up and sync it with the app. It works great!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brakes down and stops charging 1 1/2years later

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half, my Fitbit Charge 5, broke down and wouldn't charge again. First it started buzzing like mad on my wrist until it died all together. Tried all the suggestions online but nothing worked. Lots of other people have had the same issues. These watches/trackers should last a lot longer than that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store was great. Salesperson was knowledgeable and Geek Squad amazing. I am happy with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Band

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell but I think the watch band connection is much better then my Charge 4 which broke off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and bright. Much better than charge 3 after 2 years of use when i could no longer use outside due to dim face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, you will too!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I don’t like large face watches and this is just the right size. It has a great display too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit-Charge 5. It does everything I need it to do. The new band is great because it folds under instead of hanging loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom and she loves it. Its easy to understand and it looks slim on the wrist!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free Reward points.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Its great. Its great. Thanks for the 25 reward points!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOOOOOVE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOOOVE this Fitbit. I haven't taken it off since it arrived. I love being able to keep track during my workout classes or even when cleaning the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitnit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge 5 is good at tracking my daily data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing bright screen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bright colored screen,awesome upgrade from fitbit charge 4 , it does everything i need,very comfortable to wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more time to give accurate review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning this band so it’s a little early to give accurate info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Challenge accepted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job at tracking steps and heart rate. Love the challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fit bit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it links to my WW app. Reminds me to get up and move. Good price for all it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Charge 5. Keeps me on my movement target. Replaced my Charge 4 because the band broke off the watch and couldn't be replaced. So far so good.

    I would recommend this to a friend