Customer Ratings & Reviews

I have had several Fitbits and this one seems, so far, to be the best. The charge 5 is easy to read and move around to whatever you want. I would recommend this to all who like Fitbit charges.

Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum great product and fits the hand.

This is the best Fitbit tracker I've ever had. It meets all my needs and was extremely easy to set up and use. Anxiously awaiting the ECG app for it.

I lobe this thing. Never had one before and itnjust does everything and does it very well. Dispay is colorful and eassy to see, i lobe the sleep tracker

Still ticking. Holds a good charge. The UI is a bit awkward to learn.

After 6 weeks having trouble with inaccurate heart monitoring. In process of trying to resolve with fitbit.

First off the app for this watch I find is very messy. The ridiculous part is that they charge you to gain extra information that they are already collecting. I bought your watch and it's collecting information why can't I just have that information? Overall it's been pretty durable but the screen coming on and off is very tricky and sometimes I have to slap my watch over and over until it finally lights up so I can see what time it is. I can understand charging for the exercise videos and all that but to charge for a report of my health containing information that you're already collecting because I bought your watch and I am wearing it is bull crap.

I changed from a Fitbit charge 3 to the charge 5. I like the new design and overall is a good product. My only complain is that the bands on the charge 5 fall off easily as it does not have the same mechanism as the charge 3 were you had to press button to release the bands. I have to be very careful to not lose the watch if it accidentally falls off.

My Charge 5 is such an improvement over the Charge 3. I really like the bright colors so you can see the time, etc. with no problem outside. I highly recommend this new and improved Charge 5.

If I don’t have to pay for subscription apps to get all the features it would be ok

I like it keeps me motivated. Love the daily challenges it gives you.the battery life is amazing I use it every day and it can last me up to 5 days

Howdy, Got it for the wife for Christmas. She really likes it. Easy to set up and has the features she wanted. She uses it all the time. Thanks,

So far I’ve had this for about 3 weeks. After my first swim, the screen went black, never to recover, and the watch vibrated constantly. My call to customer service on a Saturday was answered promptly and a replacement has been shipped. Kudos for customer service…hope replacement lasts just a little longer…I liked it when it worked

Replace my Charge 4. Display much improved. No issues. Took some time to get used to menu

The band is not comfortable. The display is nice and bright.

I can't get the fitbit to record my sleep duration or provide sleep stages. Called customer service several times and they are no help, always the same suggestions, restart/reset. Watched several you tube videos and still wont work. Device always says it cannot get record my heart rate. I would look at a different device if sleep recording is important to you.

This Fitbit was very easy to set up and to use. It has all the health features that I was looking for without paying the price for an apple watch.

Long lasting battery. I Like the sleek model with a provision to change multiple bands

Great for all fitness levels and persons. Sleek and less bulky band makes for a more comfortable ware. Easy to set up and read the information.

Had the Charge 2 previously and this has some nice new features. Doesn't have all the smartphone extras, but at this price is a nice balance.