Customer Ratings & Reviews
- Model:
- FB421BKBK
- |
- SKU:
- 6476116
Customer reviews
Rating 4.3 out of 5 stars with 3101 reviews
(3,101 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love this Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this updated Fitbit. It measures so many additional health parameters. The look is sleek, and the screen is now in coloar!
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold
I would recommend this to a friendRated 4 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My workout companion. Awesome product. Good build quality
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Stopped working within two months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It suddenly stopped working within two months. I've tried troubleshooting and tried restart but no luck. I honestly believe Fitbit knows about this problem and don't want to recall/replace a bunch of watches.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum
No, I would not recommend this to a friendRated 3 out of 5 stars
Not water resistant
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the watch for a couple of weeks, and it stopped working I had water splash on my arm and it did not work the next morning (I was reaching into a shower for shampoo)
I would recommend this to a friendRated 1 out of 5 stars
Don't bother. This brand has fallen off
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good as far as quality. Feels very cheap. HR monitor not accurate and the watch screen went blank after a year and 2 months. Would never tune on again.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, RadioDre. We're sorry to hear that your Fitbit Charge 5 is not tracking your heart rate accurately and that the screen is not turning on. Heart-rate tracking can be affected by several factors including air temperature and device location on your wrist. For more information, see: https://help.fitbit.com/articles/en_US/Help_article/1565.htm and https://help.fitbit.com/articles/en_US/Help_article/1582.htm For display issues, try giving your Fitbit a restart by going to this link: https://help.fitbit.com/articles/en_US/Help_article/1186.htm Make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. If you need more help, please contact our Help Center: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Poor Strap Locking Mechanism
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had four other Fitbits and this one is very troublesome. The locking mechanism on the watch does not hold the strap so it detaches very easily. Hence you can low the entire device if you are not carefull.
No, I would not recommend this to a friendRated 5 out of 5 stars
Fitbit Charge 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat product! More comfortable than the charge 3 and with more analytics. Ordered for store pick up and it was ready in less than 60 minutes!
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum
I would recommend this to a friendRated 5 out of 5 stars
I like the color screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is much better than the Charger 2 I used before. The trade-in step is a little bit complicated
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold
I would recommend this to a friendRated 5 out of 5 stars
Top Fit Tracker!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an old model and this model has everything I need. The strap is more comfortable and durable. The display is clear and bright
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold
I would recommend this to a friendRated 4 out of 5 stars
Solid fitness tracker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear, great features, solid performance.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Disappointing performance of Fitbit charge 5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been very disappointing. Notification of calls and messages stopped after about 4 weeks even when phone is in close Bluetooth connection. Now battery hardly lasts 24 hours after full charge
No, I would not recommend this to a friendRated 5 out of 5 stars
Wife Approved!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it and uses it all the time. The watch band sometimes irritates her wrist so I'm looking at other bands for it.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum
I would recommend this to a friendRated 5 out of 5 stars
No problems yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had that long. No problems so far. The charger falls off easier than my other Fitbits but no major problem.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very durable and waterproof and in my price range
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold
I would recommend this to a friendRated 5 out of 5 stars
Charge 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit charge is sleek and provides all the areas I need to track. I had a Versa 3 and I like the Charge 5 better.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum
I would recommend this to a friendRated 5 out of 5 stars
An upgrade...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A significant improvement upon the Charge 4, both in terms of appearance and functionality/accuracy.
I would recommend this to a friendRated 5 out of 5 stars
Great Tracker!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like all the features of the FitBit, they took away the sleep tracking and I wish it had that like my old one.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good purchase with quick delivery, but did not make it to the summer of 2024.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really helpful to help track my health and sleep patterns. I highly reccomed this product.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold
I would recommend this to a friendRated 1 out of 5 stars
Not iPhone friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded it a Charge 3 for the Charge 5 and I’m disappointed. It doesn’t let me know when I get a call on iPhone and the relax app doesn’t work on it
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, BobS. We're sorry to hear you're experiencing issues with Charge 5. If you're not getting call notifications, please check the requirements and try the troubleshooting tips listed here: https://help.fitbit.com/articles/en_US/Help_article/1979.htm
If the issue persists, please feel free to contact our Support Team at: contact.fitbit.com