Customer Ratings & Reviews
- Model:
- FB421BKBK
- |
- SKU:
- 6476116
Customer reviews
Rating 4.3 out of 5 stars with 3101 reviews
(3,101 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not water resistant
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the watch for a couple of weeks, and it stopped working I had water splash on my arm and it did not work the next morning (I was reaching into a shower for shampoo)
I would recommend this to a friendRated 1 out of 5 stars
Stops charging at 45%
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only charges to 45% and stops charging. This was a gift that didn't get opened until a week after purchase and the charging issue didn't become apparent until after the return window expired.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing performance of Fitbit charge 5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been very disappointing. Notification of calls and messages stopped after about 4 weeks even when phone is in close Bluetooth connection. Now battery hardly lasts 24 hours after full charge
No, I would not recommend this to a friendRated 5 out of 5 stars
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really helpful to help track my health and sleep patterns. I highly reccomed this product.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friendRated 5 out of 5 stars
Wife Approved!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it and uses it all the time. The watch band sometimes irritates her wrist so I'm looking at other bands for it.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 1 out of 5 stars
Not recommended to purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this it stopped working ten months after buying it and I am not getting help either from Fitbit or Best Buy on how to rectify this it is supposed to have a warranty on it
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working within two months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It suddenly stopped working within two months. I've tried troubleshooting and tried restart but no luck. I honestly believe Fitbit knows about this problem and don't want to recall/replace a bunch of watches.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
No, I would not recommend this to a friendRated 5 out of 5 stars
No problems yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had that long. No problems so far. The charger falls off easier than my other Fitbits but no major problem.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 5 out of 5 stars
I like the color screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is much better than the Charger 2 I used before. The trade-in step is a little bit complicated
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friendRated 5 out of 5 stars
Charge 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit charge is sleek and provides all the areas I need to track. I had a Versa 3 and I like the Charge 5 better.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 5 out of 5 stars
Great Tracker!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like all the features of the FitBit, they took away the sleep tracking and I wish it had that like my old one.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 5 out of 5 stars
My Fitbit Charge 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Fitbit Charge 5!! It is so much more comfortable than the 4, in part because the closing part of the wrist band is not metal.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 4 out of 5 stars
4/5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Wish it was more water proof.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 5 out of 5 stars
Best tracker out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tracker out there, it even has additional functions that are only featured in the premium editions.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friendRated 5 out of 5 stars
An upgrade...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A significant improvement upon the Charge 4, both in terms of appearance and functionality/accuracy.
I would recommend this to a friendRated 4 out of 5 stars
fitbit charge 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is nice and easy to use. Lightweight and durable.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 5 out of 5 stars
Nice health device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent viewing screen. Nice size for my wrist. Plenty of details for my usage. Looks nice.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 5 out of 5 stars
Printer cartage purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Successfully purchased the printer cartage I needed and redeemed the discount coupon I'd earned. Sales rep was at tentative and helpful/
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 5 out of 5 stars
A great help to your overall health...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit offers the best help for keeping fit. It is a discreet reminder to remain active, as well as sleep well.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
I would recommend this to a friendRated 1 out of 5 stars
Don't bother. This brand has fallen off
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good as far as quality. Feels very cheap. HR monitor not accurate and the watch screen went blank after a year and 2 months. Would never tune on again.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, RadioDre. We're sorry to hear that your Fitbit Charge 5 is not tracking your heart rate accurately and that the screen is not turning on. Heart-rate tracking can be affected by several factors including air temperature and device location on your wrist. For more information, see: https://help.fitbit.com/articles/en_US/Help_article/1565.htm and https://help.fitbit.com/articles/en_US/Help_article/1582.htm For display issues, try giving your Fitbit a restart by going to this link: https://help.fitbit.com/articles/en_US/Help_article/1186.htm Make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. If you need more help, please contact our Help Center: https://goo.gle/contactfitbit