Customer Ratings & Reviews

Upgraded my fitbit from 2017, should have done it earlier. The band is not to my liking, but the face and battery life is much improved.

This was one of my best fit bits I've had! It was comfortable, lasted about 3 days, and gave me all the information that I needed! Well, almost. It gave me my sleep and heart status. My oxygen levels. Gave me messages. It did die on me several weeks ago, after having it for about half a year. I don't know if it over heated or what, but it no longer turns on. So I purchased the Samsung Watch5.

Fits well tracks mostly accurate. Occasionally off on mileage.

After five years, I ginaly convinced my my (as well as a prediabetes diagnosis) That there is value to a fitbit. She felt the Versa was to big & the Luxe display was a little too small. She also appreciates the extra battery life the Charge provides. My wife is ot large, but the Charge does not look out of place. As to the features, she is surprised at how much she uses the heart rate moniter while exercising. Its even motivated her to take more steps. In addition, she loves tracking her sleep. This has been a big hit in our Fitbit family.

This lasted great for a year & a half. All my Fitbits last about two years max. I didn’t have any issues with mine until it completely went dark on me. GPS works pretty decent & never stalled on updates.

I have had two different Fitbits in the past and the Charge 5 is by far the best one I have had! It is easy to see the time of day and the distance I have walked. There are other features of the Charge 5 such as heart rhythm that owners might like.

Fitbit - charge 5 is great. It has a lot of features for a low price. It is easy to set up a fitbit account and sync. Great value.

Love the features of the Fitbit Charge trackers, this is the premiere health tracker in my opinion, but the reliability is majorly lacking. The good: Great battery life, charge it once/week, great analytics (resting HR), sleep, stress, link calorie tracking with MyFitnessPal, lightweight and low profile The bad: RELIABILITY. This seems to be a constant theme of Fitbit Charges. I have owned every single model. There was one or two of them that were decent, but the Fitbit Charge HR 5 falls firmly in the unreliable category. Within my first few months of owning it I had to get a replacement due to it not holding a charge. Now maybe a year later at best I’m in the same boat, my tracker won’t hold a charge. Fitbit really needs to address reliability.

Excellent product, great price. Fitbit links to my work HR Health website to chart my daily activities. Easy to read display. So lightweight, you forget you're wearing it. Quick delivery service from Best Buy.

I love my new Fitbit charge 5 tracker. I have found the battery life of 7 days to be accurate. I like the design and screen on the tracker. I do like the previous wrist band better then the current one.Fitbit charge 5

I had a Fitbit 3 and upgraded to the 5 and so glad I did! The color makes so much of a difference. The battery life is also a lot better. I wish that when they come out with new versions they would leave existing features and just enhance. I don't particularly like any of the clock faces. Why not leave the ones we have come to love and add some new ones? Though I like this watch compared to the 3 I think Fitbit could have done better. I hope they will consider what already works in future offerings.

I am vey happy with my fitbit. It keeps me motivated to reach the goals, hourly 250 steps, 9am to 5pm., 10,000 steps. I try to get more sleep, too.

After three weeks I have found that this is the best fitness tracker for me. I am happy how well it tracks workouts through the app and even senses me doing yard work(it classifies it as a bike ride). It’s simple UI is easy to learn and shows just enough information on the small screen to get by. The battery life is very nice as I only need to charge it once every few days. As a guy with some wrist problems the small size it a better experience than larger smart watches. The sleep tracking has been very insightful and I have found I am getting to bed on time more often.

Perfect Tracker. I needed something that is small inexpensive and easy to use to track health. This is perfect. I highly suggest it. I tried Apple Watch for 2 days and returned it to buy this.

I wanted to love it. Then I just wanted to like it. I can't do either. The charger sucks. The first time I charged it, it appeared to be charging. It was not. It's not complicated. It should have been charging. It wasn't. I took it off and put it back 3 more times before it charged. This has happened a few times since I've owned it. The display is not as easy to turn on as the Charge 3 I had. The alerts don't seem to make any sense. Why is it constantly buzzing to tell me I'm on a call? Or if there's a calendar alert it's constantly buzzing to remind me of the alert. Even if I clear the message from the Fitbit. The rest of the menus on it don't navigate as easily as the Charge 3 I had. I've been using this everyday for almost 2 months. It sucks and I hate it. The battery life seems good. So bonus star there. The watch faces are all pretty lame. I could only find one that I could tolerate. Overall, it's not a good product. I feel like the (cheap) band will break like the 4 I went through on the Charge 3. It's only a matter of time. (The 4 I went through on the Charge 3 were all in a two year span.)

I tried a Halo, it was awful. Tried Amazfit 7, still no good. I finally bought a Fitbit-Charge 5 and I'm beyond happy. Easy to set up and use, great tech support from Fitbit. Tech support is available 24/7 and it's in the USA. (No waiting for emails to be returned from China like Halo & Amazfit). I got it for a super deal at Best Buy. It has all the activities I need and it has a water lock so you can use it in the pool too. It is good to a depth of 5 meters (16.4 feet). I wash dishes, shower and swim with it. Battery lasts a full week. Couldn't be happier!

Bought for my younger brother to monitor his heart and activity. Has been very useful and he loves to wear it.

Good fit and look. Love the features and tracking.

Upgraded to this from Charge 4. Although I’m not a fan of the clock gallery choices, I do believe that it tracks steps, heart rate, etc. better. Screen seems much more scratch resistant as well.

This was for my wife, who'd had two (yes, 2!!) Fitbit Versa 3 devices die (sadly, both were out of warranty!), so she wanted to return to the smaller form and hoped for a longer-lived device. So far, so good. She's had to adapt to the different screen and how the device works, compared to her Versa 3 devices, but she's still liking her Charge 5. (We've each had Charge devices in the past, before we moved to Versa devices, and liked them, so in many ways, this was a step back into a comfort zone for her.)