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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,101 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to monitor my heart rate and steps at work and while working out. The sleep score insights are helpful and seem to match how I feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something simpler than an Apple watch, and this did most of what I wanted. It counts steps, calories, heart rate etc. I would like if like an Apple watch it could be told when an activity was starting and finishing and it would then give the calories, time spent etc. for that activity. Otherwise I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 4 out of 5 stars

    JRTex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent tracker. Easy to use. I like the ability to check your heart rate, sleep and all steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty decent smart watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasted great for a year & a half. All my Fitbits last about two years max. I didn’t have any issues with mine until it completely went dark on me. GPS works pretty decent & never stalled on updates.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sleep tracking

    Rated 5 out of 5 stars

    After using for 5 plus months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its small sleek and does collect alot of information that i like and i love wearing it to bed to see how i have been sleeping

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracker. Not too big or bulky. Has features i needed and wanted. Battery lasts around a week...no complaints except i wish it came with a screen protector and regulsr charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    This is everything that I need from a fitness watc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything that I need from a fitness watch. Heart rate .. sleep .. steps .. exercise My only concern is whether or not keep the premium membership after the trial

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design is nice. Wrist band, not impressive. Yet another charger. There is a very annoying pop-up that makes the watch vibrate, and it’s trash about a credit card, and hard to get off the screen. Found lots of complaints, dating back through several upgrades. They apparently don’t care enough to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Fitbit yet I upgraded because my original one broke, and I am so grateful that I did but I love everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    9/10. Ease to use product. Win Win

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend's mom needed a smart watch. She is not tech savvy, so we decided to go with the Fitbit charge 5. It was easy to install the app. It was easy to tell my girlfriend's mom how to use it. 9/10. Too bad I didn't find a Pokémon pack this time around at the store. Sad day but my girlfriend was happy. That's a win in my book. I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Patte

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an older Fitbit model. I like the long battery life. It’s slender and light weight so comfortable to wear to sleep in. This model is easier to see in the sunlight than my older one.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit! I had a very old one which eventually wouldn’t sync anymore so it was time for an upgrade. I love wearing it to the gym and normally I have wearing watches but this one is pretty nice. I like keeping track of my lifestyle for my health. I don’t have any heart conditions so the ECG wasn’t really needed. I do like the sleep track because I definitely know I am not sleeping well and this proved it. It tracks pretty well because when I feel well rested, the watch proves it. Easy to charge and love it’s waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product that has decent battery life and is pretty accurate. I use this in place of Apple Watch and for the price point, it does do the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Purchase decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured this would be another one of my impulse buys that I'd wear for a few days and forget it. Nope. This is one of the best purchases I've made in years. One of the reasons I don't wear a watch is discomfort. This Fitbit is so thin and the band is so comfortable I don't feel it. I wear it sleeping and never think about it. It makes me so much more aware of how much I'm moving (or not moving) and when my heart is fast or slow. I've been wearing it for just over a month. I can't overstate how much I'm enjoying it. As for battery life, I recharge it about every 5-6 days, while I'm in the shower.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit Bit Charge 5 is a very compact device that gives me all the data in looking for. Excellent Battery life. Easy to sync.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Band

    Rated 5 out of 5 stars

    Great Fitness tracker.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 5 has served me well. It has held up to all it has promised. Just wish there were more bands available. Changing them is extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit works quite well. The size is manageable. The battery life is longer than other Fitbits I’ve had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Get fit 1 day at a time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 5 was very easy to set up and is easy to use. Just wearing my Fitbit encourages me to walk further than I normally would. I set goals and try to meet them daily. If I don't, there is always tomorrow.1 bad day does not kill my goals. I highly recommend getting a Fitbit Charge 5.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker with some smart functions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, it’s very dependable and easy. It’s not a smart watch, but has some smart features and limited notification capability. The sleep tracking is up there with the best of them though, and the activity and fitness sensors are also top tier. I’d highly recommend getting a cheap fabric Velcro strap off amazon, you almost forget it’s there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economical product. Long battery life and easy to use.

    I would recommend this to a friend