Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product for an awesome price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum because of our new years resolution. It has helped with that and more. It is making us stat accountable and keeps us on track for our daily walks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the fitbit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this fitbit! It was everything I needed in a tracker and had a great battery life. Warning: be careful wearing it when washing dishes. I guess soap got into mine and the fitbit didn't recovery

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from my Charge 4. The screen is much easier to read. The band is much more comfortable. Takes awhile to get used to swiping in different directions. Very happy with the Charge 5!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT battery life, but otherwise a pretty basic tracker. The screen is only visible with a double tap, unlike other smartwatches/trackers that show the screen when you raise your wrist. Also, the sleep tracker is horrible. It tracks my sleep if I fall asleep in a chair or on the couch, but does not track a single minute of a full night's sleep in my bed. I was hoping for more, but ended up with an expensive step counter. Waiting on the Google watch!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I’ve had the expensive Apple Watch that lasted maybe 3yrs. This does just what I need. It tracks my steps, calories, and syncs with other apps that track my food. Love it! Also, the battery lasts a week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit. I decided to step up from a Charge 2 to the Charge 5. Upgraded software and available information now included is impressive. My old Charge 2 served me well for 4 years. This new Charge 5 (now in color) moves the bar much higher. Excellent !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tracker! Easy to use, comfortable. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great update to the Fitbit 4.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned the 4 and always hated the glare and being unable to see while I was exercising. This Fitbit 5 has solved the issue. My only complaint is that they removed the Spotify app and no longer have a stair training option anymore. Otherwise, great update.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    A Nice step up, finally wireless charging

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's 4th Fitbit Charge, they keep getting better. And her biggest complaint went away, she hated messing with the stupid lock on charger, Fitbit finally included a simple magnetic positioning charger. The screen is a nice step up from the Charge 4 battery life slightly better (now usually 7 days). And the health function are getting incrementally better. But the watch bands have not improved, built in obsolescence, as after 6mo or so they are dirty and smelly, they just don't clean easily. Wish they just had a pure silicon band, not these plasticky ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit Charge 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply Love my Fitbit Charge 5! It has a lot of features I was looking for in a health watch/tracker. It counts my steps, which transfers to exercise in my fitness pal app, ittells my heart beat, sleep, etc. I would definately recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fitbit! Replaced my previous tracker especially because I had Covid & wanted to monitor my stats. It tracked a seizure brought on by taking Paxlovid by tracking my high heart rate. I was able to share this info with my neurologist.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my fitbit and this was same series. Like it as much as I liked previous 1. Only thing I don't care for is the type of band it comes with. Will buy new/different band when I get time. Much better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display, Ease of use

    Rated 5 out of 5 stars

    Helping me keep goals

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was defective. My second purchase has been wonderful. Battery lasts awhile. Easy to charge. Display is nice. Accurate data syncs with app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tracking steps

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive started it using it to keep track of my daily steps and ensure im meeting my goals. It does that amazingly as well as giving me info on how many calories ive burned for that day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works like a charm.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. But the feedback from the recipient is as follows: "I absolutely love it. The battery is long lasting and the fact that it went through the washing machine and still works like a charm is amazing".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit Charge 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about what all my new Fitbit can do! Love the ease of connecting to my phone and the additional information it gives.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Good all around watch.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Perfect as a watch/sport and hybrid for those that want the best of both worlds but also without the distractions. Durable and the new band is much more efficient. The new display is a welcomed change.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Way Better than the Charge 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Charge 4. Almost didn't buy this because of how bad FitBit dropped the ball with the Charge 4. This is everthing and more I had come to expect from Fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discret and does the trick

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had apple watches for years but want to go back to a real watch. This is a perfect fitness device and discret enough to wear as a br a clet when wearing a watch. Great device

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, to wear, works well to keep track of my daily workouts and sleep patterns.

    I would recommend this to a friend