Customer Ratings & Reviews

I bought this to replace my broken Fitbit Charge 4. It is an excellent replacement. I am especially enjoying the color screen display. The battery life is also good. I have had no problems so far.

I like the Charge 5, however, my previous Fitbit was MUCH better than this one! This one does not buzz with the notifications and I have set it up and it constantly has issues with syncing and my other NEVER had any issues! All the extra info is really not that pertinent. I still like Fitbit better than others I have tried as a personal trainer I have had various kinds. Reasonably priced, but again not a good as my last one! Also, the new dial is NOT easy to read and too cramped together! Best Buy had a good price on this one so I am satisfied!

I like the device itself. But the design choices for the display are not very good. I went with the simplest one but I would think a big company like this could come up with better graphics. I had an Inspire before, so the band felt heavy as it is wider and more substantial. I ordered the band that has little holes in it and put it on today, I like it better now. It is lighter and breathes a bit. I thought this would have a lot more features than the Inspire but unless you get Premium service it's pretty much the same.

Got this new Fitbit to replace my older Fitbit. Works great for me. Has just enough gadgets and I like the smaller lighter fit. It lasts about a week before I have to charge it.

I bought this Fitbit for my Mom and she absolutely loved it. It replace an older model that was no longer working. The device was easy to set up, looks stylish and has great features. I would recommend this product.

Better display than the 4. The band is awful. The replacement one with actual clasps isn’t any better.

The watch is easy to use. The band is comfortable. The best thing is all of the information it gives you is very useful and helpful. The only thing I don't like is the payments feature, I don't want to pay with my watch, but that may be a selling point for someone else.

The features are nothing new for the most part, but the display/touchscreen is much better. I'd buy a new wristband, though. The one they provide is basically garbage if you're wanting to wear it all day. However, it's fine if you just wear it to work out and/or swim.

Replaced my Charge 4 with the Charge 5. This Fitbit is much easier to read than the 4. Graphics are very good. Easier to navigate. I purchased the 5 on sale and received a $30 trade in on my 4.

Upgraded my old Charge 2 and this has a lot more features; however, the band irritates my skin and will likely need to purchase another band for it.

Extremely pleased with the Fitbit Charge 5. Easy to set up and sync with phone and other programs. It I had been very easy to track fitness activities and other aspects of health on a daily basis. The free 6 month Premium package provides a wealth of info.

Love this and it's ability to be under water. There are many features to track heart rate, sleeping score, and automatic workouts. You can also upload new faces to personalize it. Good value and connects to the fitbit app conveniently and easy

Works great! There's not a watch face to pick from that I really like. I hope they add more soon. Also there's no way to delete the Payments or Water Lock mode from the device. Hoping they fix that with an update.

I had the Versa 2 previously and liked it just fine. The Charge 5 is smaller, which I like. It also seems to have a more accurate heart rate monitor than the Versa. I like the ECG feature. So far I really enjoy the tracker and consider it a successful upgrade.

Love this fitbit! It works perfectly, stays charged for a very long time and overall nothing bad to report. Does exactly what it says it does and there is nothing to complain about!

Pretty great for the value! My main complaint is sometimes you get trapped in menus with no ways to know how to get out of them, and the terminology used is a bit hard to decipher. What are zone minutes? I also think that the battery charge capacity has started dropping after the most recent update in January of 2024.

Purchased this for my handicapped son who has difficulty with analog watches. Perfect! Easy to read numerals, good battery life, sturdy construction. He loves it!

I really liked this Fitbit until 10 days ago when it stopped working essentially on the 1 year anniversary of when I bought it. Seems like a battery issue. At first stopped tracking steps, heart rate, calories, etc, but then progressed to not being able to hold a charge.

Works great! Does great at tracking steps. Helps me make money through insurance

This watch is amazing for the reason I purchased it; 1 for tracking my heart rate and 2 for tracking my sleep score. I find both to be very accurate. The battery life on this is amazing when you turn off always on display and the gps tracking. I get about 5 days of power before having to charge it. One thing I will say is that when you first get the watch make sure you charge it to 100 before your first use. I will say the notifications from your phone only seems to work for Phone calls not text messages or at least I cannot seem to get the texts to come through.