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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,101 reviews
  • Rated 3 out of 5 stars

    It works and I can see it in the sunlight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the fact that I can see the screen in sunlight, I'm underwhelmed. The best thing is that I can see the screen in sunlight. While I appreciate the ability to read texts and some email on it, I need my glasses and once the message is gone, it's gone, so if I need a second look, I need my phone anyway. I don't see that the sleep tracker is any better than my old Charge 2. The only reason for the purchase was that the old one was dying. It has almost too much and the screens go away so fast. I did finally figure out where the settings on it are. I was used to doing settings only on the app. Now I have app settings and settings on the Charge 5. Some of the stuff I will never use, but I knew that when I got it. Battery life seems to be OK, about what is expected without the all the time on screen or anything else that tells you it impacts the battery. Glad I got it on a good sale and didn't pay full price. Looking for a new band. I break out from the original, as I did from the old one. Sure, they're waterproof and sweat-proof, but I'm sure they are the cheapest bands to put on & the Fitbit can soak you for another $35-$60 for a new band when you have to switch arms or stop wearing because your skin breaks out. All in all, not terrible, slight improvement, but there are things I don't like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and very nice screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the constant in screen. Great visibility at night. Tracks steps well. Doesn’t recognize a workout quite as well as my old Alta.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great tracker for sleep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get a better idea of my sleep cycles. Been wonderful at giving me a good understanding of my patterns and help me achieve more restful sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge 5 fits weightless on my wrist, display is easy to review and health tracker provides the necessary information I require.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t lose the charging cord

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it four stars because the charger for the plug has got a special end to the watch where if you lose it, you can’t grab another cord from anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Slim, comfortable, and tracks what I want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, comfortable, and tracks the items that I'm looking for. My focus is on daily steps, heart exercise, and sleep quality. This Charge 5 covers all 3 with relatively simple iPhone app. Battery life seems good too (about a week).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitness tracker for minimalist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best low profile tracker. Buy this if you want a minimalistic look and feel with great functionality. It doesn’t get in the way and I wear mine all day and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then apple watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Apple Watch but wanted to track way more and the Fitbit has made it extremely easy. I love it and I feel it is more accurate the my Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a charge 4 for around 3 years with no complaints. This is one step further in this style of fitness tracker. Much nicer feel and more comfortable if you wear to sleep, It is significantly faster and the color display does not hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my Charge 5. My Charge 4 started loosing time so I had to replace it. I am glad I did as this Charge 5 is all around a better Fitness Tracker. I am really enjoying wearing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law. I have the Samsung watch 5 but decided on this watch for her because she mainly wanted one for tracking steps & didn't need all the added features. She loves it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes fitness fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a week now and so far so good. It makes getting in your steps fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I really like the Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Charge 5 after having the Charge 2 for over three years. I really like it! I had to adjust some settings in the beginning so the battery would last longer, Other than that, it was easy to set up and get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Light and accurate smartband

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something that is easy to use, has long battery life and accurate readings of steps and heart rate, this is the band for you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No on device screen information

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Fitbit products and I really love them. I have switched to a different product, however, because my last two Fitbit Charges stopped displaying on the screen. If I sync'd with my phone, I could see the relevant data on the app, but not on the device itself. I still think that Fitbit is the most superior tracker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my charge 3. Full color. Doesn’t always sync but works good enough for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit - Charge 5 - Great Update!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than earlier version I purchased. Easier to use. Easier to recharge with the magnetic connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace it once due it not working, but I have been able to use it as a tracker for a while. I like the fact that it tracks all the important stats that you need on a daily basis. I wear it all the time and it stays comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. I love the size of it which isnt too bulky. It did, however, just randomly stop working a year and a half later.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Definitely worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. Ive never had a fitbit, but i like thT it tracks my steps, calories sleep cycle and heartrate.

    I would recommend this to a friend