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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good fitness tracker for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of tracking many health stats, with great battery life. Only need to recharge every five days or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very comfortable; I wear it 24/7. Accurate readings. Compatible with my android phone, very easy to sync. Just wanted this for fitness tracking, so avoided the expense of a smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all of the upgrades. The look is sleek and stylish and it continues to be a motivator for me especially the way it notifies and shows how many more steps you need to get your 250.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using Fitbit products for years. I am pleased with my purchase & its affordable. Monitor my sleep,my steps, my heart rate & calorie intake.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I upgraded from the Charge 4 this watch is so much better and totally worth the money I LOVE all the new features!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Value. Sleep Features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed with features for the price. Better sleep features than my Apple Watch. I tend to weed this while sleeping and Apple Watch during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love my new Fitbit. The style, color and fit is perfect and I’ve received many compliments. Already referred to a friend who’s looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Great! I like the way it lights up. Easy to charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace it once due it not working, but I have been able to use it as a tracker for a while. I like the fact that it tracks all the important stats that you need on a daily basis. I wear it all the time and it stays comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it shows you battery life so you can charge it before it dies. Like that the new charger is magnetic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it better than the Charge 4. Band is better and more features I can access more easily

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 1 out of 5 stars

    The Charge 5 is possibly the worst fitbit ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst Fitbit device I have ever had. I have had a Flex, Charge 2, a Charge 3 and not this barely functional thing called a Charge 5. This Charge 5 will neither record my data, nor sync with any reliability. I have had this tracker for six days. It has not recorded my sleep (or any other sleep based metrics) for three of those nights. I have had to re-pair this with my phone four times over the last six days to get it to sync, but that doesn't always work. Also, get used to the phrase "Sync it taking a while. Sit tight." This thing takes forever to pair, if it pairs at all. I have not had issues to this extent with other Fitbit products. The Charge 5 sounds great on paper, but it is a poorly designed fitness tracker and should be avoided. I have come to expect Fitbit devices to last less than 18 months and have issues with their screens and wristbands, but this device is a technological tragedy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been so awesome having this. It’s honestly helped me to get moving more and to understand the intensities of my workouts, especially when I strength train! I’m happy with all of the different metrics it tracks. And I am happy with the GPS. I typically had to guess what my lap mile was, but with the GPS there’s so much I can see now with my pacing, and no more guessing how many miles I’ve ran. I don’t have issues with this being on throughout the day. It only turns on when I specify that I’m jogging. The GPS does lower the battery life, but so far it hasn’t been enough to make a significant difference. I can still go more than a day before I need to charge it again after using it. I also like the notifications to move. It’s made me realize just how sedentary I am during the work day. I’ve really picked up my movement since purchasing this item. My only issues have been that a couple of times I had trouble syncing it to my phone. But that hasn’t been enough to frustrate me. And the only other thing I wish I could change is when I’m exercising and it notifies me that I’m moving from fat burn to cardio then to peak, I wish I could tap on it to go away so I can see the other details. Sometimes those notifications stay up for a bit too long, which I’m quickly trying to see details on my bpm or pace. Overall, it’s a great product and it’s really helped with improving my healthy lifestyle. There’s so many positives I can say about this Fitbit, so I highly recommend to anyone with an active lifestyle or someone trying to live an overall healthy lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great new sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and now that it is paired with google it is even better. Very nice sleek design and battery life is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tracker but Missing the Relax Notification

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my Charge 2 tracker to the Charge 5 and noticed some differences. Not as easy as the Charge 2. With all the updates in the Fitbit line, you would think the Relax notification would be on the Charge 5, but not at all. You cannot get it! I miss the little button on the side to ensure the screen changes. Sometimes, you have to tap multiple times to allow the screen to change. At least the numbers are still easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for in a fitness tracker. It seems more accurate than the Apple Watch Ultra or the Galaxy Watch 5 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5 - Top-notch fitness tracker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 5 is a top-notch fitness tracker. It has GPS, EDA sensor, contactless payments, and excellent heart rate monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit Charge 5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Has not failed on me once. Is very accurate with anything when it comes to tracking fitness, workouts and other features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does everything I need it to do! I like that it isn’t bulky and doesn’t get in the way when I’m working with my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite, great product and fits the hand.

    I would recommend this to a friend