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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,101 reviews
  • Pros mentioned:
    Battery life, Display

    Rated 4 out of 5 stars

    Charge 4 Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars, but the first one I bought had a battery issue, it wouldn't last more than 8 hours. I'm happy to say that the replacement unit lasts about a week and a half before needing a recharge. The display and features are a nice upgrade to the charge 4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, takes a bit to sync the first time, stays charged for a long time. Great underwater. Really great app also.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and size of this Fitbit. It isn’t too small or big. Fits like a nice wrist band.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Decent budget buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This FitBit tracker is a good choice for those on a budget and who don't need much information, just be aware that it is very limited in terms of firmware itself. The FitBit app is also not always the best. The size of the watch is nice and manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Has exact settings I require. I have heart failure & AFIB and it has an alert to let me know when I go into AFIB.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a few unnecessary features for me, but you can easily delete or disable some of them. Since I have done that my battery life is about 6-8 day before it gets below 10%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great but with some issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the charge 5 in august 2022, since then it was replaced within the first year because the screen seal broke and you could see the inside, then now in 2024, it wont start, keeps rebooting. already searched common solutions and nothing works, hopefully i can get it replaced again or get a discount on another one. i highly recommend getting the extended warranty. it is a great device when but does have its issues, also, i should add that i use it every day and I exercise frequently. i used one of the earliest charge versions (charge 2 i think) and never had any issues. replaced it because i received a newer one as a gift

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Charge 5 keeps rebooting. We appreciate your effort in troubleshooting. We recommend that you sync your Fitbit Charge 5, then try to restart it by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchaae

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. I highly recommend this purchase. Battery is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best one of its size yet!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the versions yet. Super tough and super bright. love it! Battery life especially is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the upgraded display!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger display - and the fact that it shows up in daylight! Not as crazy about the wider band ( previously had an Inspire) or the way it secures, I do like some of the the additional features and some of the free trial premium features. it will be interesting to see if I decide keeping premium is worth it. But the difference in the display size and visibility alone was worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just loving my Fitbit!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit!! I certainly helps to keep me on track with being active, eating, water intake and so much more!! The battery life is approximately 3 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fitbit 2 and loved it. It finally crashed and I purchased this. Overall, I like it; I do love the adjustable band without need to clasp it. I just miss the button on the side which allowed you to scroll thru your activities. On this one you must swipe the face to advance and oftentimes it does not land where I want it or is difficult to select or shut off when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    Better than previous models...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Charge 5 much better the previous models. At first, the band catch was a little difficult to get to engage but now, its not an issue and I like the unit much more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like having your own petsonal coach, encouraging you and rewarding you for completing goals. Seeing my sleep patterns and oxygen levels at night is reassuring to my health. Great battery life, after 7 days, I still had 35% of battery left. Great additinal features,,,,LOVE IT,,,Just reccommended it to a friend and be is buying one to replace his other fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Informative Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has set a new direction for me in exercise, diet, sleep, and health. I love it!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from my older model & does what I need it to

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit-Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for tracking steps, heart rate and oxygen. The charge lasts up to 5 days.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Really Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cool. I use it to track everything in my daily life including my sleep patterns. It's a useful tool to help keep healthy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost good features for a tracker and gained useles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Fitbit charge 2 with Fitbit charge 5. The charge 5 doesn’t count stairs. The 5 has more things that to me are a waste. 66 years old and not tech savvy. The display goes off before I get a chance to read it or switch to a different mode. I hope I’ll get used to it, as of now not happy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My fitbit Charge 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch and I wear it all most all the time. I also like the smaller size of the watch. I have had no issues and it works like it should.

    I would recommend this to a friend