Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of the display, very easy to read. I replaced my old Charge 3 with the Charge 5 and it is so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Gizmo!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great displays. Great battery life. As advertised. Very happy with this watch. Taking advantage of Fitbit Premium during 6-month promo. May keep it going afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    being healthy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best way to track your steps, and heart rate. i would recommend using if your trying to be health conscious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great FitBit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good visibility, comfortable strap, easy to use My charge 2 died so I bought this one. I need to see my heart rate and it is easy on this fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good training watch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy. No issues only bad thing, it still records calories even when you are not wearing the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid activity tracker

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, easy to sync with iPhone and heartbeat tracker seems pretty accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a treat! Upgraded to this new Fitbit after 5 years. Works flawless. Haven’t had to charge in over a week.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really nice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit tracker is really nice and comfortable. Battery life is one of the things I like the most.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Accurate activity tracker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the most accurate fitness tracker I has used in a watch. I have tested apple watches in the past but this Fitbit’s main function is to track fitness activity, sleep, and total calorie burn which is better than apple. It is small and doesn’t bother my wrist when I sleep or workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fitness tracker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Fitbit in a really long time and I love it. It really accurately tracks my heart rate and steps and is comfortable during exercise and even sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Still "ticking" after one year!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge 5 tracker is over one year old and still going like a Timex! Very pleased with decision to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement over the Charge 4. Battery life is better and it feels more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Charge 3 Fitbit with the Charge 5. Love the face of the new tracker. Very accurate and extremely easy to get set up. Have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counts steps, miles, stair heart rate…has an AFIB test, alarms, run, walk but it does not cook nor clean. Good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 2 out of 5 stars

    How is this "the best" fitness tracker?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - the sleep tracker and heart rate tracker are nice Cons: - the step tracker is incredibly inaccurate even when I adjust height and wrist dominance settings (if I walk 5000 steps in a day as reported by my phone pedometer, the Fitbit reports 10,000) - because the step counter is so inaccurate, it reports my daily miles as 5-6 and my calories burned as 3000-4000 which is just insane when I'm having a rest day and have spent 90% of it in my house - there's no way to adjust the heart rate zones, so if you have a naturally high heart rate, it thinks you're constantly working out (earning "zone minutes")

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    happy faces

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great watch I love seeing all the steps I make in a days time ... and the other things it do ...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Fitness watch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for under 120 dollars. The battery life is great nd the bands all look and feel great

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Tracking Tool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Fitbit Charge 5. It's been nice to see my activity each day but most of all tracking my sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Fitbit that finally bit the dust. This was a great replacement and at a great price. So many good features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort, size and features, sometimes i do not even feel it. I wondered about the font size for my eyesight byt it is perfect.

    I would recommend this to a friend