Customer Ratings & Reviews

Great watch, battery life is good, wish they had more watch faces.

Don't like charger change just makes more unusable and unnecessary junk laying around to complicate my life plus adds expense to buy an additional one for travel

I do not like their upgrade where it took % of battery off main page. I wish the vibration notification was a bit stronger Otherwise I like it

I was very excited about purchasing this watch to replace my Garmin Vivosmart 4. However, I was rather disappointed with the battery life. I actually purchased two of these (Graphite and Platinum) and had issues with both. Watch seemed to drain in 2 or 3 days. I admit I didn't dive too much into the setting, but had uninstalled the SPO2 app and made sure the GPS was only using the phone. Admittedly, I'm purchasing this for a 3rd time and will mess with the setting more, contact Fitbit support, and live with the battery life as I do really like the thinner watchface, features, and strap style.

Its perfectly suited for the purpose of fitness tracking. Priced just right. Size is just about right. The only downside i can think of after using it for about a week is that the strap / band it comes with is too wide. A slightly narrower one would be perfect.

When I do the Interval training feature under exercise it stops after about 9:30 min. Don't know why it doesn't just track your calories, heart rate, etc. Instead it focuses on Zone minutes. Tracking your workouts is a little faulty in general. If you are tracking your workout you can't go back to the home screen, or any other screen, to use other features like timer or just see the time on the watch face. If you want to save some money its not a bad idea, but the apple watch I had beforehand made a lot more sense for tracking my training sessions.

Love it easy to see in daylight very easy use nice

I love it. Easy to read easy fit I like the style

Amazing monitor, it measures and tracks many vital signs that help evaluate your daily routine or extensive workout. I enjoy using it to track my swimming, it tracks laps, time distance and your vitals as well.

I love the face that the battery last more than 3 days.

Good screen interface, better features than Charge 4

Great battery, seems accurate. My issue is a common one according to others online and fitbit will not replace it becsuse it is one month shy of one year old. The plastic casing where the strap connects broke, which is a lnown issue with the watch. The band will not stay on as the plastic piece near the band is completely broken. Super dissatisfied as I really did not wear the watch very much at all.

The Charge 5 works so much better than the 4 did. Love this watch

Seems to be working well, as I would expect from a Fitbit product. I so miss the fact that the Charge 5 doesn't track floors like my Ionic did.

Beautiful design! Easy setup. My wife is "technologically challenged", but was able to set it up, synch it to her phone and enjoy the features. Great customer service. Unfortunatewly, I have forgotten the representatives name. Closest Bet Buy. I have never been disappointed with their customer service or location. Ample parking. Thanks and Happy New Year!!

Good Quality... Love color screen... Best charge yet

It's a decent watch with some decent features. It has got all the basic features I needed- heart rate monitor, step counter, etc.

Love it!! Very slim, great upgrade to the Charge 4.

Very happy with this so far. Still learning all it can do. Had to get a different watch band. The one that comes with it gave my wrist a rash.

I really don't know how to rate this. I bought this for my son for Christmas and then because of his flights being canceled he hasn't received them. So here I am at home with his presents unwrapped waiting for him to get down here. I hope it's good though, since I most likely to return them now.