Customer Ratings & Reviews

Everything is good except the device doesn’t turn on when I twist my wrist. I’ve tried readjusting the band but it doesn’t help. I end up having to tap the top just to get my data.

I wanted top replace mmr charge 2 . This is perfect picks up on most of my exercises without me having to add them allows me to keep track of messages while I'm at the gym and I really love the new activity Zone tracker is helping me focus more on activity and less on just movement alone of walking

Good buy and use for the beggining, after 2 years it stopped working.

Nice to have color display and touch screen. Works like a champ. Battery life is very good. I am able to view all my needs on the Charge 5. The style is a lot more classier.

Looks great. Haven’t really used it much. I got it for the new year. You know… get in shape again. So I was pigging out on 12/31 and will be using it very soon since it’s the new year!

It works great and really helps me track my activity throughout the day. Gives helpful reminder if you haven't had your 250 steps in an hour. Most usefully, it helps me track my heart zones so I get in my aerobic activity for heart health. This really helps me keep track of my health!

Great product just wish the battery lasted longer. Lot's of bells and whistles that eat up battery life. Not saying that it's necessarily a bad thing, but just be aware.

Charge 5 is not as good as the Fitbit Ionic that was recalled. Charge 5 GPS tracking is suspect as is heart rate. The fitness/training portion is too sensitive when going from activity to activity. The Fitbit Premium is a nice addition. I plan to return and try Fitbit Sense. Charge 5 is also difficult to synch. Overall my 3 rating could easily be a 2+. I really miss the dependable functionality of my Ionic.

It’s okay: the display is better but the loss of music, the altimeter, and buttons sap any progress.

Have been using Fitbit since Charge 3 and it has been helping me manage my daily calorie spending, lose weight and sleep time. Charge 5 update was a definite plus with its new colour display that gives clearer view especially in a direct sunlight

Has many options for a watch face and does exactly what I want to maintain a healthy lifestyle with the app. They do charge for a premium service which has helpful videos and other types of ways to log your health journey.

The Charge 5 is a really nice looking watch. I have had the Charge 2 and 4, but the 4 died after a year and 3 days! But the Charge 5 is a big step up. The display is good and you can choose watch faces that are very readable in sunlight. The lose of the altimeter is the only short coming but not a big one for me as it is pretty flat where I live. The watch band is a hugh improvement and is softer and more conformalble to your wrist. The lack of a buckle is great and now it doesn't get snagged as much as the old designs. All watches should use this type of strap. The software is good and easy. It seems a bit faster than my old C'4. Don't hesitate, just get one for your self.

Works ok husband was not thrilled with the change in how you bring up the face to show your info. For the day.

One of the best purchases ever. I have been using Fitbit for a long time and this one it's very practical.

Bought one for my husband to help him keep track of daily activities: it helps to motivate him to do a little extra each day. Now I got more for both of our parents. Its an investment in better health through staying more active

It was a great upgrade, I had the FitBit inspire 2. This one keeps track of everything and the HD color display makes it look amazing. But the only down side is if the display shows notifications, it doesn't show the time.

It’s a nice tracker. However there are a few things that I wish would work better considering the price is pushing into smart watch territory. For example the Bluetooth disconnects from my phone all the time. And the features that Fitbit advertised aren’t available yet (readiness score?) I’d wait on this.

Love the tracker. Only down side is the one I bought bricked and would t work 1st day. I called customer service for fit bit & they sent me a new one. Been great ever since.

Comfortable to wear. Does what I neef it to do. Still having problems customizing it through fitbit app.

I like the charge 5 because it is not too big or bulky, yet it gives me all the info I need and want. I also like that I am not constantly charging the battery,