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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,101 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    great gift for my mom

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] my mom loves her fitbit was easy to setup with the fitbit app

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Fitbit review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Fitbit I have had yet. Great metrics and display. Perfect size and the battery life is impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Fitbit with this newer model. Very happy just wish the oxygen sensor was available without having to subscribe to premium service. Did not accept as it didn’t seem worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I needed a little extra motivation to get moving. Between the Fitbit reminding me to move, the App, and the connection to people on the App, it really helps to keep me moving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for tracking your work outs and heart rate and distance.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Fitbit upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in some changes with Fitbitv5....no more steps for example; battery needs to be charged more frequently. ..after 1 day down to low 70's. Do not care for new type of band . Durability of fitbit not great. Seems a replacement needed every 2 years. Liked Fitbit 4 much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a Charge 3 device as its display was becoming weak and difficult to read. Charge 5 display is bright and clear to read (even in sunlight). Happy with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tracker there is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Apple watch and wound up Getting rid of it and buying this which is a much better option. The companion app is great as well, And I have no complaints at all definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FitBit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It was a present for him while in the military.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very nice for checking health stats and steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robo vaccuum works well. It was easy to set up. Just download the app and it is a great help! It is a little bit pricey but it is worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartwatch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek. Does everything I need it to do. Comfy everyday watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and was a great gift! I needed a father's day gift to give my husband but now after seeing how much he likes it I want one for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the fitbit charge 3 and after about 3 good years out of it i needed a new one and why not upgrade! And so far i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and chic watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is a bit slow to light up. Fitbit Symbols are confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it - bright with large digits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tracker. Takes 3 mins to register some tests which is hard for me to do. Band definitely should change since it sticky in the heat. But will buy again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    if your old model broke, buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    initially I didn't like how much bulkier it is compared to the older models (I didn't go with any smart watch because I didn't want anything bulky) but I've got used to it. I actually like the new color interface. The battery also acted weird initially, as it needed a full recharge each day for the first 3 days. But since, the battery lasts a week+ which is an improvement also to the older models; despite having more stuff that it can do. overall, happy with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy this is my 6th fit bit we will see how long this one lasts think I’m wearing them out,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch for monitoring and exercise excellent in everyday use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an upgrade to my Charge 4. The color screen is much easier to read

    I would recommend this to a friend