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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,101 reviews
  • Rated 5 out of 5 stars

    Upgrade from previous Charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade from a Charge 3 because it was too dim when I was running outside even at highest brightness. Charge 5 has more features and is much brighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade of the charge series.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than fitbit charge 4. Integrates with the phone well. Tracking seems to be better than older versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 4th FitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eveything i expected. Ive had 3 band type fitbits and 1 watch. So far this is the best. Definitely most comfortable. No complaints so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good.don’t care for the additional breathing data on the sleep score.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    May need to change watch Band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch comes with a plastic band that gave me a horrible rash. Had to go online and order a leather band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Charge 5! The screen display took a little getting used to, but it is a brightly colored display that is easy to read and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color graphics much easier to read in bright sunlight. Swim lock helps me track better while swimming. The band supplied is super easy to use and doesn’t have the end sticking out to catch on clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Gift for My Husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband to replace and old fitbit he has. He constantly tells me how much he loves it. It almost gets on my nerves how much he tells me (LOL).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    information

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me what I want, Time, steps, sleep & exercise.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice watch the band was not very good had to replace

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Like sleep monitoring function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with app. Monitors sleep well along with daily activities. Comfortable and light. Improve the over ace 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band broke off my charge 4. Display is much brighter. I can read it in daylight without my glasses. Couldn't do that with charge 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product had it stop working after about a year and contacted Fitbit and they replaced for free was very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch and fitness tracker Best Buy was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has been amazing, my partner loves it! She uses it daily and consistently mentions how it has helped her manage and monitor her health!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my father.His interest was for the heart monitoring features. He seems pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Charge 5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I've loved my Charge HR, Charge 4, and Charge 5. I like the monitoring options, particularly the sleep ones, and the Oxygen level one. Would whole heartedly recommend Fitbit Charge 5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit with problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Fitbit tracker over a period of 5-6 years. And it has been a problem. Although it records data properly, it does not pass all of the data on to my cell phone or lap top. I have now talked to tech support by phone 3 times and chat once. There were language difficulties by phone and chat takes time. They refused to route my call to the US.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Fitbit. I were it all the time except when changing. I’m obsessed with the App, I check it the minute I wake up every morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fitbit charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the watch has worked perfectly. It was an replacement for an older version and I am very happy with the updates that came with it. I

    I would recommend this to a friend