Customer Ratings & Reviews

I have owned every single Charge Fitbit model prior to the 5. I got it because at the time it received really great reviews. I can honestly say that this specific model has given me nothing but trouble. From a variety of display issues, to not having sleep data taken for days on and off no matter how many times I reset it, to not having my heart rate data in real time, this model is the worst I've ever had. None of the other charges had these issues. The real kicker was when just after a year of having the Charge 5 the display suddenly started fading out to just a green solid display then completely blank. Now the display will not work at all. So this Charge has become useless after just a year. This speaks to the quality of this product (or lack thereof). Please save your money and lots of frustration and go back to any of the previous models or just don't do it.

Love this Fitbit! It gives all my info vitals route taken length of time per route and it helps me track my exercise routines and tracks my sleep quality.

Bought this for my wife to replace an older model Fitbit. She loves this tracker. Great battery life and provides many features at this price level.

Love the fitbit - def got new bands from Amazon but it's light weight and works well. I personally turned off the text alerts.

Has a lot of great features. I particularly like the sleep analysis and heart rate monitor and EKG. Battery lasts about a week which is great.

I love my new fit bit. It has helped me with sleep tracking and steps. The sleep tracking has helped me focus on quality sleep.

Sleek design and rugged too. A little difficult with controls.

I really like it. Yes it's missing some fearures of the more expensive watches, but this is perfect for my specific needs. I have a heart condition and I carry a portable ekg device with me, and had the Versa 2 watch. I was debating getting the Sense so I didnt have to use both, but never liked how big the Versa was on my wrist. Then I saw this, I didn't even know about it until I looked here for the Sense. By the time I got it, the ecg was functioning and it has helped me out tremendously! Yes, there are more features on the Sense, but this one does what I need, without being uncomfortable.

This model is ok. I love all the features but the battery life sucks!

I bought this for my wife. She likes that the battery is good for 4 days.

Fitbit charge 5 working well for me - been about a month. It holds charge longer than charge 3. Thank you

I love my Fitbit. Helps me keep track of my workouts and water intake and so much more. I love the fact that I only charge it about every 6 days

Larger screen makes reading easier. color enhances visibility. sleep tracking is a plus. great interfacing with the iPhone.

I like the charge 5 but the battery runs down fast 2 to 3 days at most

Small display, band too large, app drained battery on phone

So i was reluctant to give up my surge, but it just wasn't hold the charge after 5 years. But this charge is amazing! I love the new EDA and ECG features.

Good for what my husband wanted. Works well and just the right size.

Lasted just over a year, I don't like the poor selection of watch faces

Battery life was great before the Charge 6 came out, then Fitbit put out a firmware update. My battery life went down from 100% to under 10% in less than 6 hours for two days, then it would not charge at all. I searched for ‘Charge 5 battery draining quickly after update’, and found this to be a common complaint. I did every troubleshooting recommendation from FitBit ‘support’, and when I told them nothing worked, their response was to go buy a new FitBit. I will never again buy a FitBit nor would I ever recommend one to anybody.

This is my third fitbit that I've had in a span of 5 or 6 years and while it isn't my favorite (I loved my Versa), I really do love it. The display is bright and it auto tracks my workouts without me having to do it myself. The only thing that I don't like is that I have to turn my wrist a couple times for it to "auto wake". Overall, I'm pretty happy.