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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,101 reviews
  • Cons mentioned:
    Sync

    Rated 1 out of 5 stars

    The Charge 5 is possibly the worst fitbit ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst Fitbit device I have ever had. I have had a Flex, Charge 2, a Charge 3 and not this barely functional thing called a Charge 5. This Charge 5 will neither record my data, nor sync with any reliability. I have had this tracker for six days. It has not recorded my sleep (or any other sleep based metrics) for three of those nights. I have had to re-pair this with my phone four times over the last six days to get it to sync, but that doesn't always work. Also, get used to the phrase "Sync it taking a while. Sit tight." This thing takes forever to pair, if it pairs at all. I have not had issues to this extent with other Fitbit products. The Charge 5 sounds great on paper, but it is a poorly designed fitness tracker and should be avoided. I have come to expect Fitbit devices to last less than 18 months and have issues with their screens and wristbands, but this device is a technological tragedy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tracker but Missing the Relax Notification

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my Charge 2 tracker to the Charge 5 and noticed some differences. Not as easy as the Charge 2. With all the updates in the Fitbit line, you would think the Relax notification would be on the Charge 5, but not at all. You cannot get it! I miss the little button on the side to ensure the screen changes. Sometimes, you have to tap multiple times to allow the screen to change. At least the numbers are still easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tracker! Easy to use, comfortable. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love my charge fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my charge fit has long battery life is very compatible with my android phone. charges quickly and is very stylish looking

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite, great product and fits the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the last model.........................

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my Charge 5 Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my charge 5 this is my second one, the first one last 4-5 years. I love to swim, and it tracks my exercise very concisely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. I would recommend this to those who are looking for simplicity and basic features such as heart rate, steps, calories burnt, as well as distance covered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing fitness watch. It works as described and it was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Fitbit! Better than Sense!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te comfort of wearing this Fitbit makes hardly ever taking it off, possible. If you’re considering a tracker with GPS, this is it! Look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with new fitbit charge 5. It is very comfortable to wear it on my wrist and display is really nice. This is pretty tough item as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use see at a glance your stats. Wish they had included the number of stairs/hills

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple but effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a samsung but the battery didn't last and I didn't use it for anything but excercise tracking. This had outstanding battery and does excercise tracking only.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchaae

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. I highly recommend this purchase. Battery is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Its exactly what i needed for work tho the options of displays are lacking, I can’t complain with my setup. Battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this watch as an upgrade from my Charge 2, I love the color display, the long battery life, and it is more stylish than my other fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch and activity tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use while running and tracking overall physical activity. I like that GPS runs without the phone. Nice color band.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice look, nice price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up, stylish. Nice look, nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Stats, Looks & Lasts about 5 days beforw newding a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits just right on my small wrist. I love the way it looks too. But most of all, it provides your info and lasts a long time before needing a charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great but with some issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the charge 5 in august 2022, since then it was replaced within the first year because the screen seal broke and you could see the inside, then now in 2024, it wont start, keeps rebooting. already searched common solutions and nothing works, hopefully i can get it replaced again or get a discount on another one. i highly recommend getting the extended warranty. it is a great device when but does have its issues, also, i should add that i use it every day and I exercise frequently. i used one of the earliest charge versions (charge 2 i think) and never had any issues. replaced it because i received a newer one as a gift

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Charge 5 keeps rebooting. We appreciate your effort in troubleshooting. We recommend that you sync your Fitbit Charge 5, then try to restart it by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit