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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,101 reviews
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law for mother's Day and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service great with Total Tech was great. Personal loaded for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased witg my fit bit,works great. Price was great also.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 1 out of 5 stars

    Sync problems - beware!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Charge 5 worked well for three months, then it would no longer sync to my phone. I tried EVERY option suggested by Fitbit and online boards (trying to pair with another device, uninstalling and re-installing the app, restoring factory settings, etc.) and none worked. Other buyers on the Charge 5 community board report the same issue, with no success in resolving it with Fitbit customer service. I'll be replacing it with a Garmin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy operation, straight forward, no drama.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing old fitbit that quit working. Not dressy but works for everyday wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly as advertised. Looks good too. Just what I was searching for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch does a good job of keeping track of heart rate and its other functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5 Watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was perfect for my need. It has all the required monitors that I required and it was not very expensive,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really likes her fitbit. It gives her access to a lot of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit. It is easy to use and durable. Syncs to smart phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife who loves to exercise. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5 nice improvements!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvements from our Charge 4. Hardly know you have it on your wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slick, bright, easy to navigate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slick, bright, easy to navigate; so many great features + 6mo. bonus app usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new fitbit which I appreciate. It has many more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that is more up to date than my charge 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my bro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my bro. He says he likes it and works better than the other hand me down Fitbit that I gave him. Hahaha

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What happened fitbit?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a new Fitbit because her old charge 4 that fell apart. It wasn't very old either. Fitbit used to be pretty great, however they're newer products require additional membership for features that used to come standard with the device. Features that previously were included with the price of the device now cost money every month! I've been a fan of Fitbit since I had my charge 3, currently I'm wearing a charge 4. Honestly though I won't buy a charge 5 for myself, especially if I have to an additional monthly fee to get what we're once standard features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works as described. Gift for my dad. He liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small but feature rich tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compact but versatile tracker. With Fitbit Premium there is a multitude of information.

    I would recommend this to a friend