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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,101 reviews
  • Rated 2 out of 5 stars

    The wrong Fit Bit Charge for me - Charge Five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred my Charge Four. But I broke the strap and the connection on it to the point that I need a new Fit Bit. I am an old man and very low tech. I phoned Fit Bit help but I could not understand the man in Columbia. I did stop by Best Buy in San Luis Obispo. The young lady sales staff was helpful in showing me how to navigate the screen. I have much mor to learn and need assistance. I also need a wrist band that doesn't dig into my wrist. I wish I had the Charge Four.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch! It keeps track of all my daily stats snd vitals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatvalue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hav e grow accustom to when using fitbit products

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down, one of the best purchases I’ve ever made. It’s made getting in shape so much easier than I ever expected. I love it and am excited to put it on in the morning. Sometimes I sleep with it on just to see how I slept! Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded and it was worth it. Sleak design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit for on the go !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for the on the go athletic individual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for christmas and she loves it no problems and easy setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would Not Connect with my iPhone had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit would not connect with my iPhone, even brought it into Best Buy Geek Squad and they could not connect with my iPhone. I had to return the Fitbit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of nice features and stylish. Tracking health measurements for the most part is very reliable. Only complaint When swimming it doesn’t really track the work out that we’ll usually undervaluing the yardage by nearly 1000 or more and the pace of the work out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my wife. She is only 5’2” so the other models are to large for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the tracking system. Having the app is icing on the cake

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for the price for elderly father

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves the foot step counter and heart for sleeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and I really like the monitoring sleep function. Band is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for over a month and I really enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout tracker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wear it to the gym for workouts. The other functions are useful, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Fitbit! Have used it every day since we bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and functions well. Doesn’t do a efficient job of tracking HR while sleeping. Some of the functions where difficult to operate or make them function properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement a few months after I bought it because the whole thing stopped working and wouldn't hold a charge. I tried resetting it and everything. Then a couple months after that replacement it happened again. Not sure what's up with this model, but it seems to be a common issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great fitness tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. Great purchase for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The heart rate meter might kill you!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so i could track my heart rate and it consistently under-reports, especially during heavy exercise when I need it most. The device works fine when my heart rate is between 80 and 130, but when my heart rate gets over 150, the reported rate consistenltly drops to under 100. Today I looked at the device and it reported a heart rate of 98, so I stopped and measured it manually and got 168! I hike in steep terrain, so I think the device sees I am moving slowly and downgrades my heart rate because it doesn't think i should be working so hard. Note that this model does NOT have a sensor to detect altitude, so you will not get reports of flights of stairs climbed.

    No, I would not recommend this to a friend