Customer Ratings & Reviews

It stays charged as advertised as long as you don't keep the light on all of the time.. it will only last charged for 1 day if you leave the light on. The band is super comfortable and easy to put one.

I am so pleased with my purchase of the Fitbit - Charge 5 Fitness Tracker. it really does motivate me to move and use it to make sure I meet my steps goal each day.

Very nice, I bought this as a gift for my father!!

Works great for tracking steps, heart rate, blood pressure and keeps time well

great Tracker no problems, upgrading from charge 2

I like the Fitbit charge 3 better. I changed because the light on the. Watch is not bright enough.

This is a good fitness tracker, Fitbit overall app is great as well, tracks both your exercises and sleeping. This tracker you can also use for tracking ECG, overall a great product at a good price.

Excellent product. User friendly and accurate. You get a lot for the cost.

While this is better than the Charge 3, I have had it less than a month and it stopped giving me a sleep score 2 weeks ago. I have tried all of the suggested remedies, but nothing works. I can read the face of the fitbit in outdoor daylight, so that alone makes it better.

Got this for the Mother In Law for Xmas, she hasn't gotten it yet, but been playing with it and its been a great little watch. Can't wait to give it to her soon

I really did like my Charge 5 but the minute the warranty was up it stopped working.

The worst purchase I ever made. It does not stay connected to my phone. Displays the wrong time. Every week when I charge it it takes me hours to get it reconnected to my phone. I try restarting it over and over before I can get it to connect. When the battery reaches 20% it shuts off and needs to be recharged and then we start the cycle of hours to get it re-connected. I will not buy another fitbit. No live support. Only forums that do not help. I have seen many people that have the same issues as me on the forums.

The Fitbit stopped keeping time. Their were periods where it would just go blank.

Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold great product and fits the hand.

This is the best Fitbit tracker I've ever had. It meets all my needs and was extremely easy to set up and use. Anxiously awaiting the ECG app for it.

Best Buy service is awesome. I received my order very quickly; however my problem is with Fitbit and their Charge 5. I’ve had my Charge 5 since middle of March. On Memorial Day 2022, my Charge 5 battery had a short life. I charged it and noticed the battery would die as soon as I took off of the charger. I have done all of the recommended steps by Fitbit and they say we have to wait for a firmware update. It’s been almost 1 1/2 months since I had this issue and still no firmware update. They do not have an ETA on the firmware update that will fix this battery drain issue! I DO NOT recommend you waste your money on this Fitbit!

I have had several Fitbits and this one seems, so far, to be the best. The charge 5 is easy to read and move around to whatever you want. I would recommend this to all who like Fitbit charges.

Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum great product and fits the hand.

I changed from a Fitbit charge 3 to the charge 5. I like the new design and overall is a good product. My only complain is that the bands on the charge 5 fall off easily as it does not have the same mechanism as the charge 3 were you had to press button to release the bands. I have to be very careful to not lose the watch if it accidentally falls off.

My Charge 5 is such an improvement over the Charge 3. I really like the bright colors so you can see the time, etc. with no problem outside. I highly recommend this new and improved Charge 5.