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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. The setup was a little clunkier than we expected. The battery lasts for about 6 days, so that’s good. She finds it fairly comfortable. It does lose sync occasionally with her iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Fitbit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it fits, what it tracks, and how to charge it! The color and size of the band is just great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does it all affordably!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a smart watch can with better battery time and ecg readings for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving my Fitbit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it 33 days and only need to charge it weekly. Still learning how to use it for certain gym situations like the elliptical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter. She loves it. It helps her track steps, sleep and exercise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this item for about a week so far. Very happy with the features. Easy to setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice fitness tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my boyfriend. He loves it. Other reviewers mentioned that they weren't crazy about the clock faces, but he doesn't mind them. He is not sure that his steps are being counted accurately, but that has been his only complaint so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth fitbit that i’ve owned. I’ve had a charge 2 and 2 Alta HRs as well as an apple watch SE and in terms of fitness tracking you can’t beat the charge 5. If you’re looking for something purely for fitness tracking then this is the one, you simply can’t beat the metrics. In love with the always on mode and the color screen is nice, however I do wish the faces were customizable and there was a b&w mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to see fitbit charge finally offered a color display... so much easier for me to read now.. not sure why it doesn't offer stairs climbed count anymore, but whatever. Took some time to get used to no button for getting back to main screen. All in all am very happy with it... so far lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit: great app, horrible quality devices

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal supporter of Fitbit for over five years and all they do is disappoint me anymore. These watch lasted for about 4 months before it has to be replaced because the face was completely not lighting up anymore. It is now April, only seven months since my original purchase, and the replacement watch is completely broken. I'm not ever wasting my time with Fitbit again. On top of the watches just not lasting like they should, they are unattractive and look somewhat archaic. Not ever making that mistake again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to and is easy to use. Fitbit has always been my go to fitness tracker.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 1 out of 5 stars

    Avoid this producdt

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible. The battery life is awful. Sometimes a charge lasts 4 days, sometimes it lasts one day. Now I can not get this to sync with my phone. The Inspire HR2 is much better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band

    Rated 1 out of 5 stars

    Beware. Band breaks early on. I'm out $150.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band completely broke when I was out -- caused me to lose the Fitbit (got kicked into a street grate) I'd only had the Fitbit for 2 weeks. And although it was clearly defective I can't get a replacement/refund since it's gone. Beware...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very accurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really excited and happy about my purchase. It keeps accurate data which is helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    My Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. I have had it for a few months now and have no complaints. The only thing I changed was the band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade of my Fitbit Charge 3, which I was perfectly happy with and was actually looking for a replacement but at the time, Best Buy only had the Charge 5 which I did purchase. I have so far really enjoyed everything about it. I Love the color the searching ease, the new watchband and the new charging plug as well as it being as reliable as my old model with keeping up with steps, cardio, sleeping etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker at a good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitness tracker at a good price! Love the long battery life....lasts a week!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit I like that it's small and I like the band. Very comfortable. Would recommend it to anyone looking one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get 25 points for review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing for points. Get 25 points for writing a review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replaced my charge 3. Very easy to activate and synch with my phone. Providing accurate information and a snap to use.

    I would recommend this to a friend