Customer Ratings & Reviews
- Model:
- FB421SRBU
- |
- SKU:
- 6476123
Customer reviews
Rating 4.3 out of 5 stars with 3101 reviews
(3,101 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not for swimming
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine if you don't want to swim with it, I took it in the pool once and it died. Unfortunately, I didn't swim during the time it was eligible for return :-(
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give this 0 stars if I could. The Daily Readiness (the only reason I purchased this device) score stopped working with the new year. I don't understand why it is taking Fitbit's devs so long to identify and fix this issue. The customer service is horrible - you never get to speak with someone who knows what they are doing. Avoid this and any other Fitbit products. They obviously stopped caring about their customers a long time ago.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit is AWFUL!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. Returning it tomorrow. This "smart" watch is utterly useless. One hour after setting it up, I realized that the "user-friendly" touchscreen doesn't work - at all. I reset this thing 7 times and did all the recommended debugging. The result?: Every time I swipe in any direction (up, down, left, right) the screen goes BLACK. But I DID discover that it only takes a combination of 264 swipes and taps to reach the settings menu!!! My 10-year-old Fitbit is much better than this piece of crap. Don't waste your money on a piece of crap made in a Chinese sweat shop. Go for something designed and built in an advanced industrial democracy.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
No, I would not recommend this to a friendRated 5 out of 5 stars
Decent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for the price, and it’s abundant features.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
I would recommend this to a friendRated 5 out of 5 stars
Long time Fitbit User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife liked that this version of the Fitbit has a thinner face & a redesigned band with no extra loop. It wasn’t immediately comfortable, but within a few days it fit great. It takes a little bit of time to relearn how to get to different features by scrolling up/down or left to right. This version does not have side buttons to press.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device. I will recommend it. compact and full of functionalities.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friend Rated 2 out of 5 stars
Burns
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job of tracking, however, it burns the wrist while wearing it. Not the best, and probably getting a different one. The wife had a samsung and that one does more and doesn't hurt
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok but not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device does what it says it’ll do which is tack steps. But when it comes to the ux it leaves much to be desired. The ux was slow and tough to move around just to see notification.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Fitbit Charge 5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything that I was looking for. Battery lasts a week.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great xmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. It fits so comfortable. Major upgrade from her older one.
I would recommend this to a friend Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a creature of habit and when my last Fitbit inspire died I was upset. I hate change, I was so used to it and so I really hesitated to get something new... but Im glad I did. I really love it, so far I have no issues with it... the band is really nice. It was a little different to get used to but not in a bad way...I would recommend this watch.
I would recommend this to a friendRated 2 out of 5 stars
Human
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two Fitbit watches. Both lasted two years and then died. Don't waste your money.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Mario. We're sorry to hear that your Fitbit devices have died. If you haven't done so already, we recommend performing a restart: https://goo.gle/restart
You can also try our battery-reviving tips here: https://goo.gle/battery
Should you need further assistance, you can always contact our team at: https://goo.gle/ContactFitbit
- Cons mentioned:Band
Rated 3 out of 5 stars
Disappointed in band, had to return.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried putting on the band it immediately irritated my wrist. I repackaged the tracker without trying it out and returned it to Best Buy.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
No, I would not recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
hhpearson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very easy to read and battery last so far for 7 days.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great product would reccomened
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product does more than i could expect always cool suprises
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and just what i needed.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Charge 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I am very pleased with all the options and battery life
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)
I would recommend this to a friend Rated 5 out of 5 stars
Roberto Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente quality and precision. I’ll need the GPS to track my position
I would recommend this to a friend- Cons mentioned:Band
Rated 3 out of 5 stars
Going backwards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the charge 4 better. It’s kind of hard to get the screen to turn on. The features of the ECG are a nice addition. The band is absolutely uncomfortable.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Angelas Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Charge 5. The fit. I love the color as well.
I would recommend this to a friend