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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product would reccomened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product does more than i could expect always cool suprises

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I am very pleased with all the options and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Angelas Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Charge 5. The fit. I love the color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the comfortable fit and the look of the band.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Going backwards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the charge 4 better. It’s kind of hard to get the screen to turn on. The features of the ECG are a nice addition. The band is absolutely uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roberto Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente quality and precision. I’ll need the GPS to track my position

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen. Very good tracker filled with features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 week with it so far, but it has been amazing. Absolutely love it. Upgraded from Charge 3. The screen is def brighter and easy to read in the sunlight. It's so comfortable I don't even notice that I'm wearing it. It's not hard to navigate without buttons. just watch a quick instructional video.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after a day of use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a fine experience with setup and tracking... Just ended up dying on me within the first 8 hours. Wasn't able to turn it back on again. The troubleshooting experience is *TERRIBLE*. You have to use a series of 3 timed button presses on the CABLE of all things to restart it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Same, But Now In Color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice update to the Charge 4. I like the color screen and but features are the same. The band doesn’t irritate my wrist and it’s easy to keep clean. I also like the magnetic charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works great. Visibility is good and battery holds up well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to setup and use. Looks good to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy to use. Good quality. Would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after just a few months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 2 of these devices and all of them are dead or have the black screen issues after just a few months. This appears to be a firmware update issue and Fitbit will not warranty the device. Purchase at your own risk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fitbit I have owned. Great battery life. Great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I got a Lemon Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general the Fitbit Charge 5 rates much higher than I gave MY Fitbit Charge 5. Sometimes multiple times a day the band will come off. I think that I just have a bum tracker. I will return it to the store. My Hourly Activity misses steps and records no activity for period with activity. My sleep tracker, which is one of my favorite areas in Fitbit, often mis-records my sleep period, requiring manual adjustment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Comfort Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, better if u don't like big face watches.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not anymore!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work,nor could the geek squad have any success! Finally gave up on Fitbit altogether lousy product support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Display in color is great & easy to read Easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bum charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot my charger while on vacation, so I bought a new one at Best Buy (30 miles from my vacation spot.) It wouldn't charge my watch. As soon as I arrived home (after 5 days without the watch) I plugged it in to my home charger and it started charging. I have bought three chargers - two of them worked. (I tried all of the suggested fixes and the third charger never worked.)

    No, I would not recommend this to a friend