Customer Ratings & Reviews

Great fitness tracker - Highly accurate. Would buy it again.

Perfect fitness tracker without all the extra things that I don't use. Nice display.

Was a huge fan of the idea of biometrics and was able to land this on sale. It works perfectly for what it's intended to do. Definitely worth the buy. Would definitely recommend another wristband if you're sensitive to plastic

The Charge 5, especially on sale, is an unbeatable value and a fantastic fitness tracker that punches above its weight. It is quite likely the least expensive device on the market that will take an ECG. The build quality is excellent, the screen is surprisingly legible given its size (even outdoors), the sensor pack is quite robust, battery life is excellent, and the integration with the Fitbit ecosystem is really dialed. Continuous heart rate monitoring sets this apart from more smartwatch-type devices from Apple and Samsung, and as a tracker vs. a smartwatch this a lot less bulk. Of course, it does not have full smartwatch capability, but this is a fitness tracker. If you want a fitness tracker with some smart features, the Charge 5 is excellent and you won't regret it.

Works exactly like it’s supposed to!! I would recommend this to everyone!!

Love it - Big improvement over my Charge 3. Enhancements and battery life much better

As an Apple Watch user, I couldn’t justify replacing my broken apple watch with one of these and even as a companion device it didn’t work well for me. The best faeture I found for me, was tracking sleep. This is something I can’t do easily on my Apple watch due to battery life and charging frequency and the fitbit has great metrics to offer in this regard. The other functions work well and quality is there which is why I went with a 4 star instead of a 3 star review. This just wasn’t for me, third time I’ve tried with Fitbit.

Great tracker! Great features at a good price. Battery life seems good so far as well.

I like it easy to uses. No other reason ay this time.

Got as my birthday gift to myself. Took some time getting use to but I enjoy it. Only down side is it will freeze up sometimes when the percentage goes past 50%

Easy to use and dependable. Like the long battery life

I am glad I waited to get the upgraded Charge 5 to be my first tracker. Multiple functions, all in color. The sleep tracker could be a little more accurate. Not sure about accuracy for steps as I have nothing to gauge it against. (I really can't believe I walk 5,000 steps daily without a true walking regime.) The notification bar alerts for any text message from my S21. I would not have thought it would be compatible with Samsung. The ECG function determines either normal or irregular heart rhythm, but the EDA scan is important. There are other important features I have yet to explore. Will probably pay the for the premium service after the free trial expires. Battery Life is determined by how often you view the tracker. I usually can go 5 days without recharging. I have not showered with device. Comfort requires you to get used to having it on for 24 hours. Watch band could be improved.

Works great, wanted for sleep tracking, does everything i need.

I’ve been using Fitbits for 6 years, and have upgraded after every new release. The band portion completely broke on my Charge 4 so I needed a new one. I was so excited for the Charge 5 because the face options were cooler and it was supposed to have more and better features. I read to charge it completely before setting it up, so I did that. The first 24 hours were fine, but by the 2nd day, I had a black screen in the morning and I couldn’t get it resolved. I had to call customer service and they walked me through resetting it. Had that been the only episode, I would’ve rated the 5 with 4 or 5 stars; however, I sometimes had to hit the screen multiple times to get it to work. Also, one of the selling points in the sleep monitoring, but at least 1-2 nights a week, it didn’t work properly. Then, a week ago, after just wearing it about 3 weeks, it completely died. I called customer service and the tried to reset it, but it never started working. They agreed to replace it (i.e., ship it to them and they’d ship a new one back). I’ve never had an issue like this with a Fitbit before. I’ve read that some are having battery issues. I’m hoping that’s it, and not that the new owners have pushed out a release for Christmas when it wasn’t ready, or that they’re no longer concerned with quality. I’m crossing my fingers that the new one works a ton better than the last

Great to track steps and calories, but if you want it to sync with apple health it don’t and my watch legit stop working for no reason

Best Fitbit ever! The durability is exceptional. My husband is outdoors all the time, working on cars, yard work, etc and relies heavily on his Fitbit to monitor his heart rate. This watch lets him k ow when to slow down and take breaks. So thankful for the technology on this watch.

I'm enjoying my Charge 5. It is much nicer than my previous Charges. The higher quality screen is a huge plus. I'm still quite disappointed that Fitbit removed the altimeter though so the Charge 5 no longer counts floors. Huge disappointment. They added many other "new" features but they don't advertise what they've removed.

Really enjoying my new fit bit. The screen is much easier to read,

Great product, Great tracking options as well as fantastic battery life.

This fitbit is very user friendly and easy to pair.