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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good upgrade from the charge 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge 5 vs Apple Watch was my consideration. The 5 will have pretty much same features once the ecg becomes available. I considered the longer lasting Apple Watch and it’s price to the expected lifetime of the 5 and it’s price and it still comes out to about the same annual cost. I opted for not so much money upfront. That was truly the only deciding factor for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but …..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except the device doesn’t turn on when I twist my wrist. I’ve tried readjusting the band but it doesn’t help. I end up having to tap the top just to get my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted top replace mmr charge 2 . This is perfect picks up on most of my exercises without me having to add them allows me to keep track of messages while I'm at the gym and I really love the new activity Zone tracker is helping me focus more on activity and less on just movement alone of walking

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Beautiful Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have color display and touch screen. Works like a champ. Battery life is very good. I am able to view all my needs on the Charge 5. The style is a lot more classier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes new isn’t improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok husband was not thrilled with the change in how you bring up the face to show your info. For the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and compact

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ever. I have been using Fitbit for a long time and this one it's very practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good fitness monitor/watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many options for a watch face and does exactly what I want to maintain a healthy lifestyle with the app. They do charge for a premium service which has helpful videos and other types of ways to log your health journey.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay: the display is better but the loss of music, the altimeter, and buttons sap any progress.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Heart health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and really helps me track my activity throughout the day. Gives helpful reminder if you haven't had your 250 steps in an hour. Most usefully, it helps me track my heart zones so I get in my aerobic activity for heart health. This really helps me keep track of my health!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just wish the battery lasted longer. Lot's of bells and whistles that eat up battery life. Not saying that it's necessarily a bad thing, but just be aware.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge 5 - Not all that good…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge 5 is not as good as the Fitbit Ionic that was recalled. Charge 5 GPS tracking is suspect as is heart rate. The fitness/training portion is too sensitive when going from activity to activity. The Fitbit Premium is a nice addition. I plan to return and try Fitbit Sense. Charge 5 is also difficult to synch. Overall my 3 rating could easily be a 2+. I really miss the dependable functionality of my Ionic.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Haven’t really used it much. I got it for the new year. You know… get in shape again. So I was pigging out on 12/31 and will be using it very soon since it’s the new year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hold you accountable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my husband to help him keep track of daily activities: it helps to motivate him to do a little extra each day. Now I got more for both of our parents. Its an investment in better health through staying more active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great upgrade, I had the FitBit inspire 2. This one keeps track of everything and the HD color display makes it look amazing. But the only down side is if the display shows notifications, it doesn't show the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its not bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad. If you feel like having this one.. go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Fitbit data. I review the information regularly to see trends. The best part was when there was a problem with the set up the Geek Squad fixed it immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Does what I neef it to do. Still having problems customizing it through fitbit app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color display worth update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Fitbit since Charge 3 and it has been helping me manage my daily calorie spending, lose weight and sleep time. Charge 5 update was a definite plus with its new colour display that gives clearer view especially in a direct sunlight

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Best Fitbit Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 5 is a really nice looking watch. I have had the Charge 2 and 4, but the 4 died after a year and 3 days! But the Charge 5 is a big step up. The display is good and you can choose watch faces that are very readable in sunlight. The lose of the altimeter is the only short coming but not a big one for me as it is pretty flat where I live. The watch band is a hugh improvement and is softer and more conformalble to your wrist. The lack of a buckle is great and now it doesn't get snagged as much as the old designs. All watches should use this type of strap. The software is good and easy. It seems a bit faster than my old C'4. Don't hesitate, just get one for your self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. However disappointed with the return policies on phones. Buying directly from Amazon or the company is so much better and less risky especially if you are buying as gift and not sure if you end up retuning it.

    I would recommend this to a friend