Customer Ratings & Reviews

My new Fit Bit Charge 5 is a great smartwatch! I track my steps, my exercise and the whereabouts of my smartphone. It has helped me locate my smartphone when I have put it down and it was hidden from view.

The product is great but too fragile; my glass broke a week after purchase when it fell to the floor in the living room. Also, when you sweat, the band gives you a nasty rash. You must buy multiple bands to ensure you can rotate them every few days to avoid the rash. The tracking on the app is amazing.

Nice color and battery last until 5 days but upto 3 days if you are using GPS everyday

I had the Charge 3 and this a good step up from that. This one does not sync sometimes and collects my data.

Absolutely love this watch super easy to understand as well as I love the sleek look the information that it stores is amazing. I highly recommend you will love it.

Love the tracker. Only down side is the one I bought bricked and would t work 1st day. I called customer service for fit bit & they sent me a new one. Been great ever since.

It’s a nice tracker. However there are a few things that I wish would work better considering the price is pushing into smart watch territory. For example the Bluetooth disconnects from my phone all the time. And the features that Fitbit advertised aren’t available yet (readiness score?) I’d wait on this.

This was a gift for someone. They did say that it took awhile to set up. Otherwise, they liked it.

Great fitness watch,works great,just don't use highest settings of brightness otherwise battery will die after one year or so

I love my FB5. I felt the need to upgrade and Im really happy that I did. The advanced features and colored screen are just what I needed. Now I'm hoping to track my steps easier and hopefully shed few pounds.

Customer service was excellent. The Fitbit works good. I have purchased other items from your store and have always been pleased with the item and the service while there. Thank you for everything.

Battery last around +3days full potential. Great for workouts and for track sleep.

I`ve had Fitbits for years now. Daughter`s finally died and got her a new one. Very happy that it has all the options/price!! Durable and accurate. I would truly recommend this item.

I love this watch and the features that come with the watch. The battery life could be better. It says up to 7 days battery life but mine last about 3 to 4 days. Always on display is off and only alerts i have are text and email alerts.

I only bought this because the part that holds the band on my fitbit charge 4 broke. This updated version is okay. Battery life seems decent. I can't figure out how to turn off notifications so that is annoying. I don't actually want to get a buzz every time there's an incoming text message. The marked-down price made it a good purchase.

Good solid tracking of a number of basic vitals and progression in recording fitness. Having to purchase an annual service for full use is a bit of an issue ...especially if the health features you want to track are under premium membership features.

Give you a good idea of your sleep habits. To bad they have a plan you have to pay for.

My Charge 3 was still working, but presented a dark screen, so I happily traded up to the Charge 5 - am loving its display modes, as well as the added features.

So far so good. Purchased new model when my Charge 3 display stopped working. Works as advertised. Had to reset a few times, but that seems to have been corrected.

Good. Comfortable. Does what is supposed to do. I miss a better interface with the mobile app.