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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,101 reviews
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the charge 3 to the 5 is quite the upgrade. Love the uniform design, colorful screen, and long battery life. Apple watch who? <_<

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep moving!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old Fitbit when it was damaged in an accident. This one is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved from Charge 4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some nice upgrades from the Charge 4 that I had but without a button some of the navigation is annoying. Most extra features you have to pay for Premium service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    watch that keeps you on the move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable but if you need to send collected data to doctor i was unable to do that function.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this tracker for more then 3 months now. During this time, I have dealt with the frustration of bt connectivity issues many times as well as a delay in phonecall or text notifications. To be honest, I regret buying it and felt I should have waited a month longer and bought a smartwatch. I do not feel that this tracker lives up to its pricetag ($195 w/taxes).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. Would totally recommend anyone starting their fitness journey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect tracker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Fitbit Charge wearer. I keep coming back to the Charge, simple, easy to use, and yet gives you some great information, steps, breathing, sleep. I should say as a cyclist, I love that it tracks my cycling sessions too. If only a charge could last for weeks, not days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great fitness tracker and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Charge 2 and Charge 5 does everything better. I would have loved a few better watch faces but it is not bad.Quality looks good and it still has that great ease of use. The quality of band also looks better than the older Charge models. Though, moving from the concept of active minutes to minutes in zone takes some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tracker/watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a couple of days and seems pretty accurate for what i do which is strength training but also accurate with HR and sleep. The display is bright even on a sunny day. Trying out the premium for 6 months and then make a decision whether to pay for it yearly/monthly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice budget Fitbit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit has a good display size and the band is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy about having a color screen at 1st, I wanted to keep it "simple" but it actually is very nice and makes it more friendly. It's quite smaller than the 4 which is great... though I do miss the button on the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit for Success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Fitbit. I am getting my steps in since I constantly look at it. I track my water and monitor my heart rate. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surprising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like wearing jewelry or a watch but my health and age got to the point where I thought it might be useful to track some important biometrics. Initially I could feel the Charge 5 on my wrist but, surprising, I don't realize I'm wearing one now. I regulary check the synced data on my computer and my smart fun and try to increase my physical activity when I see I've been too sedentary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I'm really loving this Fitbit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting started. Set up is done and now I'm being tracked :) I like the soft gold, shape of the face and the wrist band is more comfortable than it appears. Allows for greater security with two step verification. Battery life unknown to me at this time but I expect it to be terrific. Many benefits with the free 6 month premium. CNET loves this as one of the best for 2021. Four stars! So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly durable. Multiple menus can be a challenge. Band wears out quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit - Charge 5 Advanced Fitness & Health Tracke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated the Charge 5 with 3 stars as I really have only used the steps, sleep and time. Unfortunately, I haven't had time to figure out how to use it to do some other things. I bought it to replace my Charge 4 as I was tired of the 4 not being able to show time when I was doing my daily walking outside. I don't like that often when I tap or roll my wrist, the 5 stays black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright display. Much better then the Charge 3 it replaced. Band much improved and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge 5 Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for about 3 weeks. Because I wasn’t offered a warranty policy when I purchased it, Best Buy refused to do anything about its malfunction, so I contacted Fitbit directly. They tried troubleshooting the problem and eventually decided a replacement was best. Just got the replacement so hopefully it does better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift for wife.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had a highly loved older model with a cracked screen. I got tired of looking at it and she loves the replacement, had it set up quickly and is very happy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Accurate step counting, long lasting battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily for step counting. Seems accurate on steps and distance so satisfied there. From other reviews, one concern I had was with battery life. Mine is lasting two to three days between re-charges. I normally recharge when I hit about 40% battery left. The only thing I really don't like about it is the band. It tends to stick to me and pull on arm hair sometimes.

    I would recommend this to a friend