Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,101 reviews
  • Rated 4 out of 5 stars

    My Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is exactly what I was looking for. Changing the band for my larger wrist was easy. Love the sleep score feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and was a great gift! I needed a father's day gift to give my husband but now after seeing how much he likes it I want one for myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough to do whst it needs to do. The color graphics are nice but they made the screen smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wifes birthday after her old one didn't function anymore. I got the black color which is what she wanted. She uses it all the time in the gym and just for everyday checks. Great fitbit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    watch

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice watch the band was not very good had to replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    information

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me what I want, Time, steps, sleep & exercise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Traded up from my Ionic to the Charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product. Has everything I need, I thought it would be difficult to adapt to the smaller screen but I really like it. Just added the ECG app which I really enjoy as a feature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My opinion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like thatvtge screen doesnt turn on when i bring my arm up to look at tge time like other watches do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like the Charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using fibit for several years, the Charge 5 was well worth the upgrade. All my other fitbits I had trouble seeing the clock or any other number while in the sun The Charge 5 I can read even on a bright sunny day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid and Versatile Fitness Tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and works well. I intentionally did NOT want a full smart watch with texting, etc., but for Android, you can set quick responses, which is great. I wish it had an "at will" oxygen sensor, but that's my only complaint. I find the odometer, heart rate sensor, and sleep monitoring to be very accurate and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band broke off my charge 4. Display is much brighter. I can read it in daylight without my glasses. Couldn't do that with charge 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartwatch

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek. Does everything I need it to do. Comfy everyday watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and chic watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is a bit slow to light up. Fitbit Symbols are confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch for monitoring and exercise excellent in everyday use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sold me a faulty product with no returns

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend buying a refurbished product from Best Buy. They sold me a refurbished Fitbit Charge 5 in which the battery died 3 weeks after I bought it. When I came back to return it, they told me it was outside of the return period but the product was still in warranty. When I called Fitbit to return this still under warranty product, I was informed that the original connection date was 3 years prior (which I verified inside the device, which still worked only while plugged into the charger). The warranty period for a Fitbit is 1 year. Best Buy lied to me and sold me a faulty product. Will not trust them again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable and easy to read. Lots of nice features, need to learn more about them to utilize it more fully.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It lasts 5 days and does what I need it to do

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasts 5 days and does what I need it to do. I wanted it for sleep monitoring and tracking steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch and fitness tracker Best Buy was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker. I

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for years. The latest version is the best so far. Water proof also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch love it for the health check and steps!

    I would recommend this to a friend