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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,101 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I didn’t spend the extra money on a Sense or more expensive model. I did buy smaller bands as it had the standard wide band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heart health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband just had open heart surgery and this device provides us what we need to monitor his heart health.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    fitbit5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life. Easy to use but needed to change the band. The original band felt to warm & sticky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went fron charge 3 to the 5 Love the 5 easy to ser in the sun. I would definitely recommend I did buy a slimer band for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with the Fitbit Charge 5 and the purchase experience through Best Buy. Good price, fast shipping and fair trade in value. Only thing I don’t like is no altimeter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the band it came with was more comfortable. I ordered a sport band for a more comfortable fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleep score not functioning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons I purchased the Fitbit is that it was to analyze my sleep patterns. At first it worked well, but it stopped giving a sleep score. I am not sure why, but it is disappointing that the sleep feature is not working as advertised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit with everything a teen would need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit for my teenage son. He wanted a smaller one instead of the larger Sense so we decided on the Charge 5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. I wish it tracked my sleep accurately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice display; not a fan of swiping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to have the display on high to be able to see it, so the battery charge drops to low or very low every 2 days. I dislike "swiping" on all devices and have trouble finding the exercise I want to track on the fitbit and trouble getting it to stop randomly vibrating at me. I'm sure this is because I've got some settings wrong, but don't know which.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but buy a new strap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it worked. Original strap caused a rash. Bought replacement strap which fell off all the time. Lost it after 11 months. Worked good but functions slowed after six months like syncing. Felt like it was dying before I lost it. I bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is an improvement over my previous Fitbit. I like the zone detail. So far very happy with this purchase and the performance of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Charge 5 from the original Versa. I wanted all the bells and upgraded technology in a tracker. It checked all the boxes. The EKG feature was nice to have for a check every so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gift for my father in law! He loves it and being able to keep track of the important things while working still!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger 5 Fitbit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased to replace my old fitbit. Purchased 3 fitbits from Best Buy. Was able to trade old for new. All were durable and were in great shape. Quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fitbit... Works well! This unit replaced the Luxe model that was struggling. This one has everything and more than is needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Charge 5 for a couple weeks now, so far i like it. Love the new color display and progress bar. The gorilla glass is great for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright display. Not easy to navigate all the screens. Would be better if I could reply to texts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had broken my Charge 3 and needed a replacement. I liked the Charge 5 because of the larger readings and it was in color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Charge 2 with the Charge 5 at Christmas. The Charge 5 is easier to read the time and with the 6 months free Premium you get more features.

    I would recommend this to a friend