Customer Ratings & Reviews

I love it. Keeping track of my sleep hours, oxygen, steps and other things helps me stay active.

Store was great. Salesperson was knowledgeable and Geek Squad amazing. I am happy with product

I like it! I feel like it's a good entry point into the smart watch market. It's a small-ish face and sometimes it can be tough to touch just the right spot. Also, I find that it doesn't record everything that it should (specifically sleep time), but overall, I feel like it does what it's supposed to and I keep wearing it. Battery life is really pretty good, and my skin doesn't react to the silicone band. We actually bought two of these at the same time, one for me and one for my husband. My husband's broke when he tried to change the band so he returned it and exchanged if for one of the new ones. He likes it better.

What a great product, This tracker has help my weight loss journey tremendously. Tracks everything you want and need to know, Absolutely love it.

I love my Fitbit Charge 5! The staff helped me set it up and sync it with the app. It works great!!

My wife loves it. It's amazing hiw time flies. Seems like just yesterday I bought her a new one. But the thing breaks after a little while. Maybe she's just too rough.

Nice, sleek & black Fits well, works well. Long lasting battery

So far there have been no issues or problems. Received what I was looking for.

Works great as a heart rate monitor and a pedometer, but the gps is wildly inaccurate for runs. Probably will have to get a different watch for that.

Love it except had to get a different band ,fitbit doesn't make them big enough

Stay away from this watch! When I initially bought mine, I loved it... I thought it was the best watch ever for the first couple of months; however, I've ran into some problems... The GPS went out, and no longer works on the device. After doing some research, here's my review on the Fitbit Charge 5, and Fitbit devices as a whole: 1. They're cheaply made, and only last anywhere from a few months to a year. Do some research, and you'll learn that the average lifespan of a Fitbit device is significantly shorter than most other smart watches. You have a better chance at winning the lottery than you do having your Fitbit last more than a year. 2. Fitbit support is a nightmare to work with. They do offer a warranty in case the watch breaks down, but trying to get them to honor the warranty is like pulling the teeth out of your mouth (this has been my personal experience). You can spend hours with them, providing video and picture evidence over email, troubleshooting issues on the phone, etc. and they will still try to deny you the warranty. Do yourself a favor, and don't buy this watch so you wont have to deal with them. 3. Even if your device lasts, things on the device will start to break down. In my case, it was the GPS tracking. It's totally shot. If you ever want to track a run or walk accurately, don't even bother. The GPS within this device is terrible. I would recommend buying a Garmin watch. They last and work properly. Checkout the Garmin Forerunner 245. It's a little bit more expensive, but definitely worth the extra money. If you want to own a Fitbit, just be ready to buy 2 or 3 of them every year.

My wife is so happy with her new Fitbit, she is enjoying all the fitness information that her watch is providing

Love that it links to my WW app. Reminds me to get up and move. Good price for all it does.

Love the Charge 6, however, not happy with hanging to pay for additional programs.

The fitbit has worked very well for me and responds quite well. It is comfortable on the wrist. It has been quite responsive.

I like that it measures a lot. Sometimes the swiping gets hung up but o like the Charge 5.

Replaced my old Charge 3 which did not have interchangeable wrist band. So when it broke, nothing to hold it!

Time will tell but I think the watch band connection is much better then my Charge 4 which broke off.

Nice design. I love that you can see the display even in sunlight. Easy to use.

Simple. Durable. I love the watch. Replaced my Fitbit charge 2.