Customer Ratings & Reviews

The fitbit charge 5 is good at tracking my daily data

My wife really likes her new Fitbit and it works great at helping her stay healthy.

Stay away from this watch! When I initially bought mine, I loved it... I thought it was the best watch ever for the first couple of months; however, I've ran into some problems... The GPS went out, and no longer works on the device. After doing some research, here's my review on the Fitbit Charge 5, and Fitbit devices as a whole: 1. They're cheaply made, and only last anywhere from a few months to a year. Do some research, and you'll learn that the average lifespan of a Fitbit device is significantly shorter than most other smart watches. You have a better chance at winning the lottery than you do having your Fitbit last more than a year. 2. Fitbit support is a nightmare to work with. They do offer a warranty in case the watch breaks down, but trying to get them to honor the warranty is like pulling the teeth out of your mouth (this has been my personal experience). You can spend hours with them, providing video and picture evidence over email, troubleshooting issues on the phone, etc. and they will still try to deny you the warranty. Do yourself a favor, and don't buy this watch so you wont have to deal with them. 3. Even if your device lasts, things on the device will start to break down. In my case, it was the GPS tracking. It's totally shot. If you ever want to track a run or walk accurately, don't even bother. The GPS within this device is terrible. I would recommend buying a Garmin watch. They last and work properly. Checkout the Garmin Forerunner 245. It's a little bit more expensive, but definitely worth the extra money. If you want to own a Fitbit, just be ready to buy 2 or 3 of them every year.

nice little smart watch, for a hands on person, I could not install the ECG app, though,

Awesome job at tracking steps and heart rate. Love the challenges.

Love this product! has been an essential tool and invaluable tool and helping me keep track and improve my health. Very durable.

Its great. Its great. Its great. Thanks for the 25 reward points!!!

LOOOOVE this Fitbit. I haven't taken it off since it arrived. I love being able to keep track during my workout classes or even when cleaning the house.

Great gift for a person who takes fitness and health seriously, and without breaking the bank!

Still learning this band so it’s a little early to give accurate info

Nice Charge 5. Keeps me on my movement target. Replaced my Charge 4 because the band broke off the watch and couldn't be replaced. So far so good.

Great for fitness tracking and keeping current with your phone. I wanted something similar to the versa 2 but didn’t need all the extras of the 3. The charge is great for keeping track of workouts, and the built in gps tracker actually lets me go back through the app and see where my walks and runs were, along with changes of pace.

Easy setup easy to use. Has all the features I wanted for $100. Only drawback is the large band barely fits my wrist.

The color screen and find my phone are nice upgrades from the charge 4. The strap buckle is better than the charge 4

Well made, durable and seems very accurate and easy to use. great price!

I bought this as a gift to my wife to replace and old Charge 4 Fitbit watch. SHE LOVES IT!

Great item and great quality. I ike the reminders to get up and walk through out the day

The new charge 5 is a great upgrade from the 4. Screen is easier to see and is mych better looking. Really like it.

My other Fitbit broke, and being a member, I went in and was able to get a new Fitbit with insurance.

I upgraded from the Charge 4 and was pleased with the additional functions.