4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum.
  • Angle. Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum.
  • Left. Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum.
  • Alt View 1. Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum.

Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)

Model:
FB421SRBU
SKU:
6476123
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,101 reviews

  • Love my FitBit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch and fitness accessory. Ready to use and quick charging.

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Great fitness watch!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great fitness watch from Fitbit! Very comfortable and functional

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Fitbit review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item... waterproof and has all the features i was looking for!

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Fitbit Charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks good. I bought this after my old Fitbit quit working.

    I would recommend this to a friend

  • Replacement for old fitbit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my husband to replace his old fitbit. He is very happy with the new one!

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Comfortable and great upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade, love the new screen and colors. Very fast response to touch

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Fitbit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit works great and keeps me going I just love it

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Great gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift, and it was very well received

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very smart device, but has some limitations with regard to functionality..

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Happy with it. Does count steps when driving

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Simple with excellent features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tracker!! I had intended a slimmer profile, but this tracker has ideal functionality for my needs.

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • new watch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new one because my old was wearing out. Can read this much better than the previous model.

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it. long lasting battery and simple use

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - (2021)

    I would recommend this to a friend

  • Need a watch? Enough but not too much.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy knowing how much I actually sleep; and the kinds of sleep: REM, deep, light... Nice record keeping features.

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Best Buy sold me a faulty product with no returns

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend buying a refurbished product from Best Buy. They sold me a refurbished Fitbit Charge 5 in which the battery died 3 weeks after I bought it. When I came back to return it, they told me it was outside of the return period but the product was still in warranty. When I called Fitbit to return this still under warranty product, I was informed that the original connection date was 3 years prior (which I verified inside the device, which still worked only while plugged into the charger). The warranty period for a Fitbit is 1 year. Best Buy lied to me and sold me a faulty product. Will not trust them again.

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    No, I would not recommend this to a friend

  • Charge 5 Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit itself works great. The manufacturers trade-in rebate requirements not so much.

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Very cool

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it! It works great. I originally got the luxe for my bf but we exchanged it for this one

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for daily activities and sporting. Love the comfortability

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • EVERYONE SHOULD HAVE ONE.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SATISFIED WITH THIS PRODUCT...I LIKE I CAN SWITCH BANDS!

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It was a gift and it’s been the best idea of a gift!

    This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)

    I would recommend this to a friend
Page 85, Showing 1,681-1,700 of 3,101 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.