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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,101 reviews
  • Rated 5 out of 5 stars

    FITBIT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping up with a person's exercising and health information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast shipping!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came earlier than originally stated, and its been working flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Charge Advanced Fitness & Health Tracker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Fitbit - Charge Advanced Fitness & Health Tracker within a few a few days of ordering it. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so far. Easy to see in sunlight. Band takes some getting used to. But comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit - Charge 5 Advanced Fitness & Health Tracke

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold - What can I say, it's a Fitbit! I've had a few of the older generations and they just keep getting better. I like this because it's slim and very comfortable. Battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5 fitbit Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New fitbit Charge 5 is not so different from the Charge 4. Minor differences in the applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this fitbit watch, looks great and very comfortable!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    VERY NICE

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fitbit product and this one is no different!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I like the new Fitbit Charge 5. But it lost the feature of tracking your floors. As long as you let the device charge all the way to 100% it will last for days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    QUIT Working, Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Fitness, & weight control. It worked until May when, suddenly, it began to get only a couple of hours from a full battery charge. Since then it has been useless for anything except wasting my time. I went to the Fitbit App's Help which turned out to be a User self-help Blog, monitored by Fitbit Moderators. I read hundreds of owners posts saying that they have had the exact same problem with the Charge 5, posted between Sept 2021 through yesterday. Every day there are a dozen or so new posts. The majority of those I've seen are from owners very unhappy with the product & Fitbit Customer Service. Personally I have never even received a response to my multiple posts about my problem. Some are even complaining about fraud and wanting to know why Fitbit & it's retailers, which includes Best Buy, are selling a product that's been known to be defective for over a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Fitbit with this model. Love this product and recommend if your looking to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fitbit ive had and at a great price too......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my husband he loves it he never wore a watch and now he forgets he have it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially the face. So much easier to read!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive but not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Charge 3 which was VERY hard to read in daylight. The Charge 5 can be read easily in daylight. I thought the face of the Charge 5 was going to be larger than the Charge 3 but it's nearly identical in size. Charge 5 has free Premium initially. Have not decided yet if the Premium features warrant the added cost. There are still nights when my sleep is not recorded as was true with the Charge 3 but seems to happen less often with the Charge 5. The band on the Charge 5 took some getting used to on how to clasp it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product , so much info with only a touch. worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my father. Can attend calls using this watch. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    ECG is a plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic. It can do almost everything a Apple Watch can track. Even has a ECG sensor. Battery life is also really good. Got it when it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5 nice upgrades!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvements from Charge 4. Hardly know you have it on!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Enjoying my first fitness tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fitness tracker. I have a small wrist and it fits perfectly on my wrist. I love the statistics I get after I exercise and feedback from sleeping. By using this tracker, I am learning how to live a healthier lifestyle.

    I would recommend this to a friend