Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many find it easy to use and praise its sleep and step tracking capabilities. While some users experienced connectivity or notification issues, and others found the band challenging, the positive feedback on the device's core features is significant. The lightweight design and clear display were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,399 reviews
  • Rated 4 out of 5 stars

    Color says it all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and improved my sleeping habit. Returned this and got silver color and bought different color wristbands on Amazon. Best Buy didn’t have a good selection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 4 out of 5 stars

    Gorgeous bobble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a go-between as I waited for my Gear 4 watch to arrive after my Gear 2 would barely give me half a day of service. Ive been a longtime fitbit user since the first generation Flex. This device is lightweight and beautiful. I like the sleep tracking and found the heartrate log to be different and clearer than my Gear 2. The battery life is astounding! Setup was easy. Overall, I really like the device and used it 24/7 for about three weeks, but I prefer the look, feel, size, and weight of a more traditional smart watch. I gave this to my daughter, and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Band

    Rated 1 out of 5 stars

    Lost and not found

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Fitbit luxe for a total of 35 days. It was unfortunate that I did not read or research it more. Come to find out the mechanism that hold the bands on are faulty and I had wore it on a hike and lost it. Spent $150. for nothing. It is sad because I really liked the sleek design and the features it offered. Back to my old charge 3.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, much more useful than an iWatch in relation to your health. And much more affordable. If you actually use the features on it you will get improve your health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Fitbit but it died on our trip to Texas. I had to run out the next day to get a new one! I wish the price was lower but it is a great motivator to get up and move!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Small and great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Helps me track all my calories and steps! Love the compact size.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Item doesn’t work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work now! Charging issue, I bought two of them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but other Fitbits maybe better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for what I need it for. But I think the other models of Fitbit are better. Missing a few functions and options of the more expensive Fitbits..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Activity Tracker !!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife completely loves this Luxe, We purchased this to replace an charge 3 and so far she likes this one better. So as the old saying goes " A HAPPY WIFE IS A HAPPY LIFE " Need I say anymore !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch for runners/joggers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect smart watch for runners. I have a Apple Watch but it’s just to bulky for when I go for a run.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item, the fitbit, was not delivered. The empty package was delivered. I gave the empty package back to the man driving the truck. His comment to me was that the package was open and that it had never been sealed shut. I reported this to Best Buy and received a refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit's constant failure rate!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It couldn't register sleep of less than 4 hours. It couldn't look back to see activity or lack thereof for sleep or heavy exercise. I had two Inspire 2s that each worked for about 2 years. So I know how they are supposed to function. I have tried several different models and have had no luck.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor service and information on product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not get the app to show steps and the assistance at best buy was worst

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set-up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's older Fitbit finally needed to be replaced. She like the feel of the Luxe. Good color display for the size and it quickly linked up with the current app on her phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only for Adults

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed as the product cannot be used for kids under 13. Was not clear when purchased

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Desatisfy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy with this product. It takes 5 times to touch the glass of the watch before it shows the time etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Luxe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new Fitbit Luxe does so much more than I realized when I purchased it! I’m getting one for my best friend for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit, but find the face a little complicated. I am a senior and a bit technology challenged,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge upgrade from previous Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars but it is hard to activate screen with wrist flip, and hard to find specific help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lokes it a lot. She uses it to count her steps, gets excited when she gets 10k in a day

    I would recommend this to a friend