Customer Ratings & Reviews
- Model:
- FB422BKBK
- |
- SKU:
- 6460608
Customer reviews
Rating 4.4 out of 5 stars with 1399 reviews
(1,399 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Comfort4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many find it easy to use and praise its sleep and step tracking capabilities. While some users experienced connectivity or notification issues, and others found the band challenging, the positive feedback on the device's core features is significant. The lightweight design and clear display were also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially it worked great!! Now it no longer syncs with my phone…. I purchased it August 2022 :(
No, I would not recommend this to a friendRated 1 out of 5 stars
71 year old
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.apparently need a teenager to set this up because I can't figure out the lousy directions since it assumes that I know technicaleze
No, I would not recommend this to a friendRated 3 out of 5 stars
luxe fitbit small for wrist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to read, I did like that it was in color, but I turned it back in and got the charge 4. Another issue was it is small and it seems more for a female or smaller wrist.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had to buy an Apple Watch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many things wrong all the time. So I Had to buy an Apple Watch
This review is from Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold - (2021)
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.QUIRKY- I've had to hard reset now at least 5 times because it stops responding to touch. Still waiting for metal band to be available for purchase constantly sold out.
This review is from Fitbit - Luxe Fitness & Wellness Tracker - Platinum - (2021)
I would recommend this to a friendRated 1 out of 5 stars
Pointless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you have the app which cost this watch is absolutely pointless
No, I would not recommend this to a friendRated 1 out of 5 stars
User unfriendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to open or use a google account. Too difficult. Wouldn’t work
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but can’t get it synced, so time and date are off.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Foottracker. Sorry to hear this. Check out these syncing tips on this link: https://help.fitbit.com/articles/en_US/Help_article/1866.htm
If it is still not working, please reach out to support here: https://myhelp.fitbit.com/s/support
Rated 1 out of 5 stars
Do not buy it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on June 2023 and it stopped working for no reason.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, CristinaM. We're sorry to hear that your Fitbit Luxe stopped working. If your Fitbit's screen does not turn on after placing it on the charger, we recommend checking these charging tips: https://help.fitbit.com/articles/en_US/Help_article/1190.htm You can also try giving your Fitbit a restart by going to this link: https://help.fitbit.com/articles/en_US/Help_article/1186.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Wouldn't sync.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I struggled and could not get it to sync with my iPhone. I returned the item.
This review is from Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold - (2021)
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working and we had to return it Don’t know what was wrong with it
No, I would not recommend this to a friendRated 1 out of 5 stars
Died in 20 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in 20 days, which is five days later than returns are allowed.
This review is from Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold - (2021)
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor charging hold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not hokd a charge long. Have to charge 2 times a week
This review is from Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold - (2021)
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t even come close to the Apple Watch. Did not like this product
No, I would not recommend this to a friendRated 3 out of 5 stars
Cool in theory
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year old and ceased to work. Attempting to get it replaced under manufacturer warranty
No, I would not recommend this to a friendRated 3 out of 5 stars
Good, not to large Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Fitbit and suits my very basic needs. The text notifications are sometimes wonky.
I would recommend this to a friendRated 3 out of 5 stars
Face is small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up upgrading as the face was too small. My vision is not great. Otherwise great Fitbit
This review is from Fitbit - Luxe Fitness & Wellness Tracker - Platinum - (2021)
I would recommend this to a friendRated 3 out of 5 stars
Prefer the sense
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not as good as my sense. I thought my sense was broke and bought this. Ive worn it twice.
I would recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t sync from phone well. Does not sync to cell phone. Takes too long.
This review is from Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold - (2021)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bummed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch wasn't working correctly I returned it after consulting with a geeksquad tech.
This review is from Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold - (2021)
No, I would not recommend this to a friend