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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1399 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many find it easy to use and praise its sleep and step tracking capabilities. While some users experienced connectivity or notification issues, and others found the band challenging, the positive feedback on the device's core features is significant. The lightweight design and clear display were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,399 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother for Mother's Day after her old Fitbit finally died. It fits her small wrist perfectly using the shorter band. The band is a very nice, soft leather band and has a dressier look. She is 89 years old and has no issues with using the app. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 2 out of 5 stars

    Screen Stopped Displaying After 3 Months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Luxe for my wife because she wanted something to track steps and other basic health info without too much distraction (so the small screen is a plus to her). The general set up went smoothly and the battery life is great (a priority for her). However, in less than 3 months the screen stopped displaying - just black. It was just days outside of my extended return window (BestBuy Credit). I had to contact Fitbit and send back the defective device and now wait for a replacement. Fitbit has quality control issues and I think they either need to allow me to exchange directly at BestBuy or send the replacement first and then have me send in the defective unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    great but, missing floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slim design, a lot of the same features as my chare 6, but I am disappointed that it doesn't count floors. That is one of the main features of my previous fitbits.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend ended up getting one for his work as an investment piece for tracking his steps. The battery life is really good and it charges fast as well. He was pretty excited about it as he was using it at busch gardens

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    From Charge 4 to Luxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better tracker and lighter More attractive to wear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitness tracker.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit, Luxe. Easy to use and helpful to keep track of several fitness levels. Easy to work, just keep updated to phone it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    GreatvFitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best FitBit yet, battery lasts six to seven days. Easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product! I’m enjoying learning all the things about it. The charge usually lasts about 6-7 days. I don’t wear it swimming or showering so I don’t know about the water resistance feature. I plan to keep wearing it so I can trend all the measurements it takes :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    First fitbit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fitbit product. I like the features and information it provides. Since I am rating the watch I'll give it 5 stars, but the one critique is requiring a paid service to get the full details the watch can provide. My husband's Samsung Galaxy Watch has different capabilities and is at a different price point, but analysis is included without a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is awesome it's high quality comfortable on your wrist lightweight and it's accurate. The app you download to your phone is easy to use and has lots of options to tailor it to your Fitness level and needs..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not causing irritation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many a fitness watch and always find a burn/irritation on my writs. So far so good with this device. Its simple small and doesnt irritate my skin win win.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boss loves his Fitbit Luxe! We are grateful to have found something that is user friendly and easy for him to use! He's not one for all the extra gadgets that come on other products like the Apple Watch so this worked perfectly for him!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    FitBit Luxe - A Great Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this FitBit. I have not worn a watch in years and other watches that have similar functions are just too big. This functions great and keeps me on track with steps, sleep and more. The charge lasts a long time too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's the best fitbit style yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Luge tracker. The battery lasts for days and days, it's simply beautiful just as it is but if you get the gold matte straps it dresses it up nicely. It is smaller than my Charge 2 and more feminine.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sleep tracking

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish. Looks good with casual or dressy clothes. Reminders to keep moving are very helpful. Good tracking of sleep, heart rate, fluids, steps, weight etc. Gives motivating messages. Notify you of calls and texts.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Fitbit my wife will wear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit for my wife. She often talked about "thinking of getting a fitbit... but doesn't like the look". The Fitbit Luxe solved that problem and she loves it. Now enjoying all the benefits of the Luxe and the Fitbit app and looking for additional bands. Made a great gift and a Fitbit convert.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting. This one if very touchy compared to my last Fitbit Inspire. I don't like that it doesn't have the button on the side to turn it "on" and you just have to "tap" the watch to wake it up (which doesn't always work and drives me crazy). I do like the battery life and the way you change bands on this better. Not sure I would recommend it if you are a previous Fitbit user. If you haven't had any of the "older" models then you may very well like this watch. For me it wasn't worth the "upgrade".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my Inspire 2. The Luxe feels slimmer and lighter than the previous version. I maintained all the functionality and gained a color screen. Not the greatest backgrounds, but better than plain black. Tracks vitals like heart rate, steps, sleep time, and calories burned. There are other functions like movement reminders, alarms and timers. This is perfect if you want a tracker that's not large or flashy, and just provides basic fitness info. Especially like the magnetic charging cord. Much better than the previous snap on one. Caught this one on sale and even recycled my old fitbit for a gift card. Only had it for a short period but so far battery life is very good. Charging every 7-9 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit - Luxe Fitness & Wellness Tracker - Platinu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this looks! The only reason I didn't give it 5 stars is the battery life is barely 7 days. I have other smart watches that have a 14 day battery life.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, DollyD. We're always looking for ways to improve and we appreciate your feedback. Your Fitbit Luxe's estimated battery life is up to 5 days. For more information, see: https://help.fitbit.com/articles/en_US/Help_article/2004.htm Please reach out to our customer support team if you have any further questions

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great looking, functional watch.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this and loves it. Actually looks good on her wrist- not like a fitness tracker or smartwatch. Gives her the notifications she wants, without being the burden of a second phone. Excellent battery life, as well.

    I would recommend this to a friend