Customer Ratings & Reviews

Bought this for my wife so she could monitor her heart rate. She loves this watch because it is so easy to use. No complaints at all. One of the other things she loves is that she has about 20 different watch bands to swap out based on her dress for the day. Of course, she has to match.

This is s great watch. It looks very nice. Small enough. Gets the job done.

Love it. I bought the Luxe to replace my Fitbit Flex. I like smaller profile on my wrist and didn'twant some giant Buzz Lightyear decoder contraption. I just wanted a tracker for basic step counting and workouts. It has a several other features that makes it a nice upgrade. I also like the band with buckle to keep it more secure on my wrist.

I bought this for my mother for Mother's Day after her old Fitbit finally died. It fits her small wrist perfectly using the shorter band. The band is a very nice, soft leather band and has a dressier look. She is 89 years old and has no issues with using the app. She loves it.

The Fitbit is awesome it's high quality comfortable on your wrist lightweight and it's accurate. The app you download to your phone is easy to use and has lots of options to tailor it to your Fitness level and needs..

A tentative good, as I have only had the Luxe for under one week. I was leery, because of Fitbit's horrible customer service (& why I won't recommend FitBit), and the pandemic quality issues. Though I have not been able to find anything as simple, and light to wear to enhance the step & activity counting of my Flex 2. I will keep using the Flex 2 for down & dirty gardening & hiking, though 90% wear the Luxe. I bought through Best Buy (because Fitbit cust service is such a bad experience). Also tepid about pre-ordering;, I was happy surprised when it shipped on the Luxe release date. So hoping this Luxe works; I just want a simple step and [mostly] activity tracker (it will not track rowing, some treadmill climbing if holding on at 15 incline, though few trackers do). Simple and light, that is me. If you want more options and yes, wish the display covered more of the screen (a technology barrier or booboo?), then the Luxe might not be for you. Simple and light, this might be for you (most tech questions can be found online so you hopefully do not have to contact Fitbit, ever).

Comfortable. stylish. Charge lasts 3-4days easily.

I've tried multiple activity trackers and smart watches. Out of all the activity trackers and smart watches I've tried, the Luxe is the prettiest and most comfortable. I currently go between the Active 2 LTE and Fitbit Sense. I ordered the Luxe because of the size. As pretty and comfortable as the Luxe is, I'm really disappointed that only 2/3 of the screen is used, and out of the 20 clock faces available, there are only a couple I like. If I wear it as my main tracker, I will miss Alexa and/or Bixby, the variety of apps and clock faces, and the ability to get help if I need it as I can with the Active 2 LTE. If I keep it, it will probably not be my main watch. I would save it for dressy occasions, which are rare. Not sure it's worth the money for that. It's really disappointing, because it's so pretty, I've ordered the link bracelet and the gold mesh band, so I won't make a decision till I see how those look.

My boyfriend ended up getting one for his work as an investment piece for tracking his steps. The battery life is really good and it charges fast as well. He was pretty excited about it as he was using it at busch gardens

I have tried many a fitness watch and always find a burn/irritation on my writs. So far so good with this device. Its simple small and doesnt irritate my skin win win.

Excellent watch! Absolutely love the design, Fits my small wrist perfectly.

I love my new Fitbit Luge tracker. The battery lasts for days and days, it's simply beautiful just as it is but if you get the gold matte straps it dresses it up nicely. It is smaller than my Charge 2 and more feminine.

I love this FitBit. I have not worn a watch in years and other watches that have similar functions are just too big. This functions great and keeps me on track with steps, sleep and more. The charge lasts a long time too.

Better tracker and lighter More attractive to wear

This is a wonderful product! I’m enjoying learning all the things about it. The charge usually lasts about 6-7 days. I don’t wear it swimming or showering so I don’t know about the water resistance feature. I plan to keep wearing it so I can trend all the measurements it takes :)

Love the way this looks! The only reason I didn't give it 5 stars is the battery life is barely 7 days. I have other smart watches that have a 14 day battery life.

My boss loves his Fitbit Luxe! We are grateful to have found something that is user friendly and easy for him to use! He's not one for all the extra gadgets that come on other products like the Apple Watch so this worked perfectly for him!

I bought the Luxe for my wife because she wanted something to track steps and other basic health info without too much distraction (so the small screen is a plus to her). The general set up went smoothly and the battery life is great (a priority for her). However, in less than 3 months the screen stopped displaying - just black. It was just days outside of my extended return window (BestBuy Credit). I had to contact Fitbit and send back the defective device and now wait for a replacement. Fitbit has quality control issues and I think they either need to allow me to exchange directly at BestBuy or send the replacement first and then have me send in the defective unit.

Great watch. I’ve had one for 2&1/2 years. Bought this one as a Christmas present for my granddaughter. She was so happy when she unwrapped it. She said she had wanted one for a long time.

Best FitBit yet, battery lasts six to seven days. Easy to read.