Customer Ratings & Reviews

A tentative good, as I have only had the Luxe for under one week. I was leery, because of Fitbit's horrible customer service (& why I won't recommend FitBit), and the pandemic quality issues. Though I have not been able to find anything as simple, and light to wear to enhance the step & activity counting of my Flex 2. I will keep using the Flex 2 for down & dirty gardening & hiking, though 90% wear the Luxe. I bought through Best Buy (because Fitbit cust service is such a bad experience). Also tepid about pre-ordering;, I was happy surprised when it shipped on the Luxe release date. So hoping this Luxe works; I just want a simple step and [mostly] activity tracker (it will not track rowing, some treadmill climbing if holding on at 15 incline, though few trackers do). Simple and light, that is me. If you want more options and yes, wish the display covered more of the screen (a technology barrier or booboo?), then the Luxe might not be for you. Simple and light, this might be for you (most tech questions can be found online so you hopefully do not have to contact Fitbit, ever).

I've tried multiple activity trackers and smart watches. Out of all the activity trackers and smart watches I've tried, the Luxe is the prettiest and most comfortable. I currently go between the Active 2 LTE and Fitbit Sense. I ordered the Luxe because of the size. As pretty and comfortable as the Luxe is, I'm really disappointed that only 2/3 of the screen is used, and out of the 20 clock faces available, there are only a couple I like. If I wear it as my main tracker, I will miss Alexa and/or Bixby, the variety of apps and clock faces, and the ability to get help if I need it as I can with the Active 2 LTE. If I keep it, it will probably not be my main watch. I would save it for dressy occasions, which are rare. Not sure it's worth the money for that. It's really disappointing, because it's so pretty, I've ordered the link bracelet and the gold mesh band, so I won't make a decision till I see how those look.

I bought this for my mother for Mother's Day after her old Fitbit finally died. It fits her small wrist perfectly using the shorter band. The band is a very nice, soft leather band and has a dressier look. She is 89 years old and has no issues with using the app. She loves it.

Got this fitness tracker for my wife and she loves it! Gets the job done and is the right size for her wrist.

Comfortable. stylish. Charge lasts 3-4days easily.

Excellent watch! Absolutely love the design, Fits my small wrist perfectly.

My boyfriend ended up getting one for his work as an investment piece for tracking his steps. The battery life is really good and it charges fast as well. He was pretty excited about it as he was using it at busch gardens

The Fitbit is awesome it's high quality comfortable on your wrist lightweight and it's accurate. The app you download to your phone is easy to use and has lots of options to tailor it to your Fitness level and needs..

Slim and stylish. Wanted a nice watch to the time but also as a fitness tracker. This fit the bill nicely

Better tracker and lighter More attractive to wear

I bought the Luxe for my wife because she wanted something to track steps and other basic health info without too much distraction (so the small screen is a plus to her). The general set up went smoothly and the battery life is great (a priority for her). However, in less than 3 months the screen stopped displaying - just black. It was just days outside of my extended return window (BestBuy Credit). I had to contact Fitbit and send back the defective device and now wait for a replacement. Fitbit has quality control issues and I think they either need to allow me to exchange directly at BestBuy or send the replacement first and then have me send in the defective unit.

I have tried many a fitness watch and always find a burn/irritation on my writs. So far so good with this device. Its simple small and doesnt irritate my skin win win.

This is a wonderful product! I’m enjoying learning all the things about it. The charge usually lasts about 6-7 days. I don’t wear it swimming or showering so I don’t know about the water resistance feature. I plan to keep wearing it so I can trend all the measurements it takes :)

I love my new Fitbit Luge tracker. The battery lasts for days and days, it's simply beautiful just as it is but if you get the gold matte straps it dresses it up nicely. It is smaller than my Charge 2 and more feminine.

I love this FitBit. I have not worn a watch in years and other watches that have similar functions are just too big. This functions great and keeps me on track with steps, sleep and more. The charge lasts a long time too.

My boss loves his Fitbit Luxe! We are grateful to have found something that is user friendly and easy for him to use! He's not one for all the extra gadgets that come on other products like the Apple Watch so this worked perfectly for him!

Love the way this looks! The only reason I didn't give it 5 stars is the battery life is barely 7 days. I have other smart watches that have a 14 day battery life.

Best FitBit yet, battery lasts six to seven days. Easy to read.

First fitbit product. I like the features and information it provides. Since I am rating the watch I'll give it 5 stars, but the one critique is requiring a paid service to get the full details the watch can provide. My husband's Samsung Galaxy Watch has different capabilities and is at a different price point, but analysis is included without a subscription.

Great Fitbit for my wife. She often talked about "thinking of getting a fitbit... but doesn't like the look". The Fitbit Luxe solved that problem and she loves it. Now enjoying all the benefits of the Luxe and the Fitbit app and looking for additional bands. Made a great gift and a Fitbit convert.