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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many find it easy to use and praise its sleep and step tracking capabilities. While some users experienced connectivity or notification issues, and others found the band challenging, the positive feedback on the device's core features is significant. The lightweight design and clear display were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,399 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 previous Fitbits and this one is by far the best. the sleek nature and different options of faces makes it very desirable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for the Alta model (that I have used for the past 5 1/2 years). Better features on this model and the it's not as heavy as the Alta was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the product. However now it only holds a charge for an hour.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but maybe consider an IWatch instead

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but screen is really too small. I had an IWatch and this while cheaper does so much less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit - Luxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife upgraded to the Fitbit - Lux activity tracker; loves the new wellness features, larger display and longer battery life (7-8 days).

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fitbit Luxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for Christmas. Already had an inspire but after 3 years it quit working. Like the slimmer design of this one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this watch. Being able to change the face is a really nice option too. The size is perfect for my tiny wrist. It's both feminine and cute.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the long battery life this tracker has. The slim frame is also really nice. I love the coral color of the wristband!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe choose another model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd or 4th fitbit. I have always enjoyed fitbit because they last forever...except with this model - Fitbit Luxe. This fit bit stopped responding as well after a month and gradually got worse. The pedometer function stopped being accurate- didnt change my movement. At this point it will charge but the display remains black (unless plugged in). I have used it as I normally would- no saunas or damage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have now had to request 2 warranty replacements

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original purchased on February 3, 2023. Watch works great for about 5 months and then stops working. Had to order a replacement in May, 2023 and am now having the same issues as the original fitbit luxe. Working with Tech Support to obtain another warranty replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this Fitbit Luxe for our parents and all they needed is to track the steps and show HB. easy app install and paring.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for the pool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a tracker with a smaller footprint to wear in the pool. I like I can track a variety of activities. It holds a charge well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife, she absolutely loves the features of this fitness tracker. She is excited to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch/walking tracker! I use it every day and have it synced with iPad for losing weight with WW!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Watch display stop working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this Fitbit for about 2 weeks then it started malfunctioning. No water damage due to no contact with water. Watch display disappeared after charging still no display I exchanged for a Fitbit Charger 5. I really like the slim look on my wrist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the one I wanted in stock. This my third Fitbit, love the color and brightness. It records all steps, not just part of the number.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Battery issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of Fitbit, and have been for years. This makes my 4th Fitbit device, and it just missed the mark. One of the main reasons I use Fitbit rather than an Apple Watch, is the battery life. I don’t want to have to charge my watch everyday or even every other day. My last Fitbit, the Charge 4, was great. The battery lasted about a week. This Luxe, claims to have 5 days of battery life. Everything I attempted to change in the settings didn’t seem to matter. It was using about 30% in about 8hrs. So 100% would be gone in about 27hrs. I have found this to be a pretty common problem, based on other Luxe reviews. I’m going to return it and try a different Fitbit. I really wanted to like this Luxe, it is super comfortable and the perfect size in my opinion. But the 1 day battery life is a deal breaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Comfy watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Good battery length. Seems accurate on the steps as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. Easy to use. Especially, for the technologically challenged.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Functionality is great, but . . .

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carefuly when purchasing these types of watch with these particular type of bands. I had to purchase an after market band as the band that came with it caused welps. This is apparently an ongoing issues for years that the manufacturers have not bother to address nor fix.

    No, I would not recommend this to a friend