Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many find it easy to use and praise its sleep and step tracking capabilities. While some users experienced connectivity or notification issues, and others found the band challenging, the positive feedback on the device's core features is significant. The lightweight design and clear display were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,399 reviews
  • Rated 5 out of 5 stars

    Fitbit Luxe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...i track my workouts and it is very lightweight

    No, I would not recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 1 out of 5 stars

    Worst Fitbit I've Ever Owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Fitbit devices since early 2014. I've always used the lower-end models like Flex, Flex 2, and Inspire. They have worked beautifully for me. I bought this Luxe as a step up when it was on sale. I absolutely hate this device. It rarely ever vibrated when I needed to get my 250 steps in for the hour. I would have 40%+ charge and go for an hour or so walk only to find out the battery was dead sometime during the walk. I would get notified the battery was low when I connected the charger. I searched through the settings looking for a way to improve the notifications and never found anything to adjust. I dug out my old Inspire and re-connected it. This device is garbage. Don't waste your money!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good fitbit, battery like ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fitbit however i only get 3/3.5 days battery life. Was hoping for better battery life. Screen is fine, features are good. I Don't use notifications or other messaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tracker.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wearing this daily and crazy about this tracker. Works very well at tracking all my stats and really like the start and stop functionality for exercise, walking, running, etc. Great little tracker. Might be slightly overpriced, but still think it is worth using.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quick to stop functioning

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love what this watch offers as a fitness watch but I’m on my second watch in less than two years and it’s malfunctioning.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Amass. We're sorry to hear that your Fitbit Luxe is malfunctioning. To better assist you, feel free to contact our support team through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    excellent step keeper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. been counting steps for me 3000 or 4000 steps a day. counts all walking in house too. then i go around the block. pretty white got one for 79.00 on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome tracker with color screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fitness tracker. Colored screen makes a big difference when viewing it in different light. My only complaint is that the tracker dropped price within a couple weeks and Best Buy will not price match after the fact

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a year, the battery is dying. I can charge it for hours now and it'll drain in just a few hours. Not happy at all! You might need to get the extended warranty and buy it when it's on sale.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great - when it works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing when it worked, but after only 2 weeks the battery life suddenly changed from 5+ days to 24 hours. no amount of features disabling would improve the life of the device - so after an unproductive chat with fitbit over a week... I have returned the device. I am sure these issues will be ironed out over the next few months - but be aware that the life of the device may suddenly change. see the fitbit luxe forums on fitbit's website for the status of these ongoing issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not my style

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice and all, but I didn't care for it. It doesn't count floors like I wanted. I returned it. If you like FitBits this IS a nice one. I didn't have issues like others reported.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am satisfied. Does what I need for it to do. The battery lasts super long. The screen display is a bit small. But other than that, I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartwatch replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It replaced a Gear2 Smartwatch, 3g. I don’t miss the 3 hour battery life. This Fitbit does count steps as I shuffle through papers, but my other Fitbit Charge did as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Luxe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for basics- it’s small so the script is small some thinks hard to read works well with iPhone- sometimes the battery all of a sudden is very low even after charging the same the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Luxe - a great investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment in yourself! Started walking 10,000 steps a day and am able to follow the improvement in my health! Easy to use, great app to follow for lots of tips on staying healthy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it, but it could be better for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great, but the Fitbit premium is very expensive and with out it, you can't get your sleep number. Also, the wrist band connectors are not the best and it keeps off of my wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget watch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, I changed it from the fitbit sense, and it comes with everything the sense came with but with a much more compact screen, and at about half the price this watch is great if what youre looking for is the features rather than the looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxe is lovely

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to continue with a fitness tracker but i disliked the large faces. I like the smaller face of the Luxe and it does not overwhelm my small wrist and still looks nice even when I'm dressed up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tracker, questionable charger.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tracker but the charger is already giving me problems. Sometimes when I plug in at night, instead of charging, it drains the battery to zero. Very frustrating.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 3rd one and all of them have only lasted 5 months or so. Too many issues with not turning on. This was for my girl because it was simple and she wanted something thinner then a watch but this didn't last. Good when it works but doesn't work very often. They send you a used warranty replacement that doesn't work also. I had the same issue with mine when i bought a higher version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband and I bought a pair for both of us.. it looks good we love it at “first” but 2 weeks after it’s lagging on my husband’s pulse that it won’t read a day and for mines it just completely stopped working and did not turned on at all even after following restart instructions. Overall review, it was junk.

    No, I would not recommend this to a friend