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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many find it easy to use and praise its sleep and step tracking capabilities. While some users experienced connectivity or notification issues, and others found the band challenging, the positive feedback on the device's core features is significant. The lightweight design and clear display were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,399 reviews
  • Rated 1 out of 5 stars

    Bad design.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt sync with the phone very well. Hard to navigate and does not count the steps accurately. Charge drains really quick..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Luxe Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Alta HR with the Luxe and I am happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what my mom was hoping it would do and that’s he step count

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present. Lots of excellent functions and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Does everything I need. Not bulky and very comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Luxe Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luxe has not worked right after about 2 weeks. We were told we had 30 days to return it (we were willing to exchange it too) and today they said no we only have 14 days.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, RogerS. We're sorry to hear that your Fitbit Luxe has not worked right. To better assist you, feel free to contact our support team through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Walking more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Luxe and much cheaper than the last one. Only complaint is it had difficulty updating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low price alternative to the versa and sense smartwatches. Its size doesn't get in the way of workouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is truly enjoying the purchase I made for her.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy fitbit anymore

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 out of 0, lasted only 6 months, and the previous one lasted 9 months You can't buy a protection agreement through Best Buy anymore for these. They know they're crap also. Bought another brand through Amazon, and it had more features, lasted longer, and only cost $39. Do more indepth research, and skip fitbit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, battery life could be longer. Outside kf that, works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my father to replace an old FitBit. This screen is great and band is slim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WATCHing Over Dad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Dad due to his heart condition. He seems to be enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas shopping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes a great present for the wife. for the Holidays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Fitbit products over the years and this one has the worst battery life out of all of them. I have to charge it daily where all my other Fitbit trackers lasted 5 to 7 days at least.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    luxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great investment. It's comfortable and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color screen and its looks. The only fault is the battery could last longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been fun and useful and convient and i enjoy wearing it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay if that’s what you want. Oh well I’ll keep typing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Precious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well yet anither Christmas present. Soon my precious...very soon

    I would recommend this to a friend