Customer Ratings & Reviews

If you have difficulty seeing the screen is too small.

Ok but nothing ground breaking. I expected more . But the color screen is nice

Resolution is not that good. Looks a little bit small.

Doesn't always respond to my touch. Data is often hard to read.

The display stopped working after 2 months. The color is distorted and won't scroll. I have to check the app to see any of my stats now, but it does still record everything. Even when it was working, it wouldn’t sense me trying to turn it on.

Not at all easy to configure. I had used a kids one and got better data. I still cannot figure out how to sync to review my sleep patterns. Not easy for tracking steps either as you have to set it each time, doesn't record daily.

Very short battery charge life about 2 days and does not count steps all the time. My old Fitbit HR2 never missed steps and had about 5 day battery charge life.

Horrible! With each new iteration Fitbit removes or devalues features it had. Very finicky to pair with iPhone (tried 3 different phones multiple times. After a dozen retries, reboots, resets got only one to work. Some features now only on device (eg/ alarms) not in app. Very limited selection of weird clock faces...GIANT times, tiny everything else. And Fitbit obviously never heard of "day of week." Swiping up down left right very picky. Whole screen NOT AVAILABLE - just middle. Other than steps, sensor tracking erratic. Sorry I bought. Gave up after 3 days. Will gift it to someone I hate.

I don't like my watch. It doesn't hold a charge and it won't connect to my phone. I prefer my galaxy watch.

Convenient but you really will miss the bigger display and how much more the slightly bigger watches will do

Returned item didn’t like that you had to buy apps. If I would have known thatt I never would have bought.

I did not like the Fit-Bit. It is not intuitive at all and I don't want to spend a lot of time fiddling my watch when I simply want to know what time it is. I found just simply trying to get the time required me to keep tapping on the watch face which was super annoying.

Had the alta and loved it. Got the Luxe and I am disappointed. I assume more older people would love the a fitbit verse and apple watch for the simple design and lightweight feel. The screen is hard to deal with when it expects warmness to program. I really miss the ability to control the alarms from the app because only being able to do it from the fitbit itself makes me want to throw it out the window. I do still like the sleep tracking. The shape and lightweight is great but I am looking for something else because of the frustration to program everything from the watch. If they add programing to the app it would be awesome. I would just consider a apple watch instead for anyone with poor close up vision and/or cold fingertips.

It is nice looking and sleek but does not preform like the ads or product info states.

I love this fitbit! It works well and the battery life is really good. I also love how sleek this design is. Normally most watches are too big and bulky for my small wrists but this one fit perfectly! Definitely recommend.

Stopped 2 weeks after I purchased. It. I was so disgusted I didn't return it. It was my birthday present. It doesn't know the correct time or day or ANYTHING

Poor battery life and tends to loose time after being synced

I purchased this slim Tracker to replace Charge 4 that was lost when strap broke. This luxe only lasted 4 months until bluetooth completely stopped sinking with both phone and tablet. Still haven't been able to get a refund from Fitbit even though warranty is still active. Think ill be looking at Garman.

So far, we have been unable to make it work. The Fitbit app does not seem to connect with the watch. Neither does it connect with a Fitbit Sense watch bought eight months ago at Best Buy.

It’s not product I was expecting. I have had multiple Fitbits and this on is not constant wife anything. One minute it will work and the next it will not with swiping and auto wake.