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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 242 reviews

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85%
would recommend
to a friend

Customers are saying

Customers value the Virus Removal Device for its user-friendly interface and effective virus removal capabilities. Many customers mentioned how easy it was to use, while others were pleased with its ability to resolve their virus issues. However, some customers found the process time-consuming and expressed concerns about its compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 242 reviews
  • Rated 5 out of 5 stars

    Great virus remover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Trojan horse attachment. Fixmestick removed the Trojan that was not detected by my virus protection program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product did not work as advertised and I still have a virus. I wouldn't give it 1 star but I had too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped solve most of the issues but it did not solve all of them.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    It doesn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not even detected on machines running windows 8 or better, and misdiiagnosed problems on my windows 7. Support is a farce! The only concern is to sell you the product; No money back!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for windows 7 it help with my upgrade. I would buy this again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fix it stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not do as well as I expected. I noticed a tiny bit of difference, but not enough to make it worth the cost of the product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had a virus that I couldn't get rid of but this product fixed that problem for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this will fix it and it it can't then customer support WILL AWSOME AWESOME AWESOME

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Malware problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was getting slower due to websites downloading malware. This product finds and deletes these problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for getting rid of virus'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used one of these for many months now and would never be without one!!! Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbs down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not worth the money i lost reciept or i would return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product, seems to do what mfg. says it will do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execlent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it is very easy to use. You don't have to be a computer wiz

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    tech support horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE IN A RUSH TO ACTIVATE THEIR PRODUCT AND NEVER TOOK TIME LISTEN TO MY CONCERN, WHAT A WASTE OF MONEY. THERE IS A NO RETURN POLICY "FIX ME STICK" DID NOT SOLVE MY PROMBLEM DUE LARGELY IN THEM TALKING TO ME RATHER THAN LISTENING. NOT A GOOD EXPERIENCE FOR A SENIOR CITIZEN.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great little device that worked for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with their customer service, it and they solved my computer problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ok but didn't take care of the issue. Had to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fixes issues that get hidden in the registry files.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Dell Ultrabook. Used USB port but the Fix Me Stick would not work. Called customer service and after 2 hours of trying with customer service, they just abruptly said "well it is not compatible with your computer". Only bright spot was that Best Buy took it back without hesitation. Would have given product no stars if i couold have!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    really works, removes maleware, automatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    put the stick into usb port and the program started

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nonething special not to much to say about this product.

    I would recommend this to a friend