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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3758 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 151 reviews
  • Rated 1 out of 5 stars

    Missing iPad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive the iPad. I have called and chatted with customer service which did not resolve the problem. The picture below is the address it should have been sent to. I have even filed a police report to no avail, I expect more from Best Buy. At this time I am requesting an iPad be sent to me, scheduled for store pick up or a refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Link doesn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offer doesn’t work. Email with link doesn’t result in a free trial

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it at all waste of money again! And never buying this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another useless Apple thing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not see the point in this app. Just another way Apple wants to keep their hands in your wallet, while providing the bare minimum. Sigh.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever use this, not sure why it’s included for free

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant say didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say yay or nay - never used this app ... So it is what it is ....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple = boring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played a single Apple Arcade game that makes me want to play it again. Completely bored with all things Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple free gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only works for us so don’t try to use anywhere else!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No AAA games

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple devices can handle AAA games, but instead what we get here are mobile-level arcade games and almost no AAA titles. Doesn't hold a candle to PS, Steam and Microsoft offerings

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very bad promotion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please dont give these kind of stupid promotion as a free item.. Now you know why people hate bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    arcade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont use it. its not free, or i just dont know what im doing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never activated this offer. It was for 3 months of membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth the Subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried the Apple Arcade 4-month free trial, and I was really underwhelmed. The game library is limited, and most of the games feel repetitive or too basic compared to what’s available on other gaming platforms. While the lack of ads and in-app purchases is nice, the overall quality of the games doesn’t justify the subscription cost. After trying it for a few months, I don’t feel that Apple Arcade offers anything necessary or unique, and I won’t be continuing once my trial ends.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    arcade

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used this,didnt find it useful, never opened it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Arcade isn’t need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a hit or miss because don’t get me wrong there are good games in Apple Arcade like dead cell, star dew valley and altos adventure but also like these are games that would be better on the computer or on a console for example I have dead cell on my phone and on my ps5 and I prefer playing dead cell on my ps5 I feel like most of the games on Apple Arcade are games you are able to get on you console or pc and they would work better the only game I do think that would work on phone is altos adventure but I feel like apples greed is getting a little annoying because on android altos adventure is free and back then alto adventure was also for free until Apple Arcade. Plus Apple already has multiple games that are for free and are good sure they might have ads but if I don’t have to pay for anything that’s ok with me. Over all it’s pretty trash 3/10

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No redemption unless you have a subscription

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a huge fan of Apple products, but not anymore. I made a purchase and was sent a code, but you can't redeem it unless I get a monthly subscription. I have an Appe account for over 16 years, I have been denied access just because I chose not to have a subscription. I can only access it on my computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stupidity in these products is at an all time high. It’s like whenever you buy something it’s always do you have rewards or some loyalty crap they try and sell you on top of it. It’s dumb

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They die all the time due to not charging while in the charging case. Today the sound started cutting in and out on both of them. Literally hasn’t even been a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already an Apple One Subscriber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free promo. Did not use. Nice that BB offers, but found this on useless to us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like apple anything. Apple tv. Apple iphones.

    No, I would not recommend this to a friend