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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 22353 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Free Apple Music offer for its excellent sound quality and the wide variety of content available. Users find the service very easy to use and appreciate its seamless integration with Apple devices. Many also praise the overall usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 22,353 reviews
  • Pros mentioned:
    Content variety, Sound quality, Usability

    Rated 4 out of 5 stars

    A Nearly Perfect Music Streaming Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music offers a fantastic streaming service with a vast library of songs, playlists, and exclusive content that caters to all music lovers. The integration with the Apple ecosystem makes it incredibly seamless for users with iPhones, iPads, and Macs. The sound quality is excellent, and the user interface is sleek and intuitive, making it easy to discover new music and create personalized playlists. One of the standout features is the curated playlists and radio shows, which add a unique touch to the listening experience. The offline listening option is also a huge plus, allowing users to enjoy their favorite tracks without an internet connection. However, there are a few areas for improvement. The subscription cost is on the higher side compared to some competitors, and the app occasionally feels cluttered with suggestions that may distract from the listening experience. Additionally, while the music catalog is extensive, some niche or indie artists are less represented. Overall, Apple Music is a top-tier service that delivers high-quality music and excellent features, earning a solid 4-star rating. Perfect for Apple users and those looking for a reliable, feature-rich streaming platform.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usability

    Rated 5 out of 5 stars

    Seamless Experience and Top-Notch Sound Quality wi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music has completely transformed how I enjoy music every day. Compared to other platforms I’ve used, the sound quality is exceptional—especially with the lossless and spatial audio features, which truly make a difference when listening with good headphones or speakers. You can hear layers and instruments more clearly, giving a studio-like experience from your phone. The ease of access is another huge win. Whether I’m using my iPhone, MacBook, or even my car’s infotainment system, Apple Music syncs flawlessly across devices. The user interface is clean and intuitive, and I love how it recommends playlists that actually match my taste without needing constant tweaking. Another underrated feature is the deep integration with Siri and the Apple ecosystem—it’s so convenient to ask Siri to play a song, playlist, or even mood-based music while I’m working or driving. Compared to other platforms like Spotify or Amazon Music, Apple Music feels more premium and polished, especially for those already in the Apple ecosystem. The curated content, artist exclusives, and ever-growing library make it worth every penny. Highly recommend it for anyone who loves quality, convenience, and a seamless music experience!

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality, Usability

    Rated 5 out of 5 stars

    Great Streaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the free 3-month Apple Music offer and it’s been fantastic. The setup was seamless and within minutes I had access to a huge library of songs, curated playlists, and live radio stations. The audio quality is excellent, and the interface is clean and easy to navigate on all my Apple devices. I especially love the personalized mixes and recommendations — they’re spot on and help me discover new music without effort. Offline downloads work perfectly too, so I can listen anywhere without using data. This 3-month free trial is a great way to explore everything Apple Music offers without any commitment. If you’ve been thinking about trying a streaming service, this is an excellent starting point. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    YouTube

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music, I’d just rather use YouTube for free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    apple music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes apple won’t let you redeem these codes so therefore it didn’t quite work out for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods promax, airpods pro, apple pencil pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded several of my Apple accessories, and I couldn’t be happier with the experience. I purchased the AirPods Max, the AirPods 4, and the Apple Pencil Pro, and each one has genuinely impressed me in its own way. AirPods Max: The moment I put these on, I finally understood the hype. The build quality feels premium, the noise cancellation is among the best I’ve ever tried, and the sound is rich, deep, and incredibly immersive. Whether I’m on a long flight, at the gym, or just relaxing, the AirPods Max make everything feel more cinematic. Spatial Audio also adds a layer of depth I didn’t know I needed. Easily one of the best audio experiences out there. AirPods 4: These instantly became my everyday go-to earbuds. They’re lightweight, comfortable, and stay in place even during workouts or walking around campus. The improved sound quality and Adaptive Audio make them feel like a major upgrade. Battery life has also been great so far. Perfect balance between convenience and performance. Apple Pencil Pro: As someone who works, studies, and sketches on the iPad, this was a game changer. The responsiveness is almost instant, and the new gestures and haptic feedback make writing and designing feel more natural than ever. It feels like a real tool—not just an accessory. If you use your iPad for productivity or creativity, this is absolutely worth it. Overall, this has been one of the best tech purchases I’ve made in a long time. Each product performs exactly as advertised—if not better. Apple really nailed it with this lineup, and I highly recommend all three.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Why I Stick With Apple Music – A Simple, Solid Mus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Apple Music for a while now, and honestly, I really like it. It’s super easy to use, especially if you have an iPhone—it just fits right in with everything else. The layout is clean, and I don’t feel overwhelmed when I’m just trying to find some music to play. One of the best things is the music library. Pretty much every song I’ve searched for is there, even older or more niche stuff. The playlists they recommend are also really good—I’ve found so many new songs through the “For You” section. It’s like they actually pay attention to what I listen to. I also like that it works offline. I download playlists before heading to the gym or on long drives, and it always works smoothly. Plus, the sound quality is great, even without changing any settings. It’s $10.99 a month, which is fair considering how much I use it. They also have student discounts and family plans if you wanna save a bit. At the end of the day, Apple Music does exactly what I need: gives me all the music I want, works great with my iPhone, and makes discovering new stuff easy. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Usability

    Rated 5 out of 5 stars

    Apple Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is an excellent streaming service that combines high-quality sound, a massive library of songs, and a smooth, user-friendly interface. The curated playlists and personalized recommendations make discovering new music effortless, while features like lossless audio and Dolby Atmos provide an immersive listening experience. Integration with Apple devices is seamless, and the offline playback option is perfect for listening on the go. Overall, Apple Music delivers a premium and enjoyable music experience for any listener.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality, Usability

    Rated 5 out of 5 stars

    Apple Music's Free Trial—An Essential for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music's three-month complimentary trial offers an excellent opportunity to explore all that the platform provides, whether you are a first-time user or returning for another experience. With its vast music library, seamless compatibility with Apple devices, and superior streaming quality, this trial presents significant value. The spatial audio feature enriches the listening experience, offering depth and clarity that makes certain tracks feel genuinely immersive. The playlists are thoughtfully curated, and the option to download songs for offline listening is a considerable advantage. The intuitive interface facilitates effortless browsing and discovering of new music. Although other platforms possess their own merits, Apple Music distinguishes itself through its smooth experience and high-quality sound. If you have even a slight interest in exploring lossless audio and Dolby Atmos, this is an ideal chance. After three months, it is likely that you will wish to continue your subscription.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Free Apple Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately didn’t work for me as I was already subscribed :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Content variety, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Music world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music has been a game-changer in the world of streaming music services, and their free trial offer makes it incredibly easy to dive into the vast library of music they have to offer. Here's a detailed review of the notable features and overall experience of the free offer. Amazing Library: Apple Music provides access to over 70 million songs across various genres and artists, from the latest hits to classic tracks. This diverse selection ensures there's something for everyone, no matter your taste or mood. Curated Playlists: One standout feature is the expertly curated playlists. The service boasts playlists crafted by expert music editors and personalized to your music taste. Whether you’re in the mood for a workout or a chill evening, Apple Music has you covered. Music Discovery: A significant perk of Apple Music is its excellent music discovery tool. The "For You" section offers personalized recommendations based on listening habits, introducing you to new artists or songs you may not have encountered otherwise. High-Quality Audio: Audio quality matters to many listeners, and Apple Music does not disappoint. The music quality during streaming is consistently high, offering a rich listening experience akin to owning your favorite songs. Ease of Use: Apple's interface is clean and user-friendly, which makes browsing through albums, creating playlists, or exploring new music enjoyable. Syncing between Apple devices is seamless, and you can easily take your music on the go. Additional Features: One of the delightful aspects of Apple Music is the access to exclusive content, such as artist interviews, music videos, and unique live recordings not available on other platforms. Free Trial Experience: The free trial offer is an excellent way to explore Apple Music without committing to a subscription. It’s easy to sign up, with multiple tier options available at the end of the trial if you choose to continue. Overall, the Free Apple Music offer provides an excellent opportunity to experience a top-tier music streaming service without any immediate financial commitment. With its vast catalog, personalized recommendations, and high-quality streaming, it's a no-brainer for anyone looking to dive deeper into the realm of music streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usability

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music stands tall among the sea of streaming services, offering an unparalleled experience that caters to both music aficionados and casual listeners alike. As a devoted user, here's why Apple Music continues to be my go-to platform for all things music. Extensive Music Library: Apple Music boasts an extensive library of over 90 million songs, ensuring that every musical taste is catered to. Whether you're into chart-topping hits, obscure indie gems, classical masterpieces, or niche genres, you'll find it all here. The ability to explore curated playlists, artist radio stations, and exclusive releases keeps the music discovery process fresh and exciting. Seamless Integration with Apple Ecosystem: One of Apple Music's standout features is its seamless integration with the Apple ecosystem. From iPhones to Macs, iPads to Apple Watches, the service effortlessly syncs your music library and playlists across all devices. This continuity enhances the listening experience, allowing you to seamlessly transition from your morning jog with AirPods to unwinding at home with HomePod, all while enjoying your favorite tunes. Personalized Recommendations: Powered by advanced algorithms and human curation, Apple Music delivers personalized recommendations that truly resonate. The "For You" section curates playlists and albums based on your listening habits, ensuring that you always discover new music that aligns with your tastes. Whether you're looking for new releases from beloved artists or exploring genres outside your comfort zone, Apple Music guides you on a musical journey tailored to your preferences. High-Quality Audio and Exclusive Content: Audiophiles rejoice! Apple Music offers high-quality audio with its Lossless and Hi-Res Lossless tiers, delivering studio-quality sound that brings your favorite tracks to life with unparalleled clarity and depth. Additionally, exclusive content such as artist interviews, live performances, and documentaries provide an enriching behind-the-scenes look at the music industry and your favorite artists. User-Friendly Interface: Navigating Apple Music is a breeze thanks to its intuitive interface. Whether you're creating playlists, searching for specific songs, or exploring new releases, the layout is designed for effortless navigation and accessibility. Integration with Siri further enhances convenience, allowing you to control playback, discover music, and add songs to your library with just a voice command. Conclusion: In conclusion, Apple Music transcends being just a streaming service; it's a gateway to a world of musical discovery, personalization, and quality. With its vast music library, seamless integration, personalized recommendations, high-quality audio, and user-friendly interface, Apple Music remains a top choice for music enthusiasts seeking an immersive and enriching listening experience. Whether you're a casual listener or a dedicated audiophile, Apple Music promises to enhance your musical journey in ways that are both delightful and inspiring.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent 3-month trial! High-quality music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I took advantage of the promotion to get up to 3 months of Apple Music free, and it's been a fantastic experience. Activation was very quick and easy, and I was able to start listening to music immediately. The library is huge; I found all my favorite artists and many curated playlists that helped me discover new music. The audio quality is a highlight; trying Spatial Audio on compatible headphones really enhances the listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music offers an incredible listening experience with high-quality sound, a vast library of songs, and personalized playlists that match your mood perfectly. The seamless integration with Apple devices makes it super convenient. It’s user-friendly, reliable, and constantly updated with new releases — perfect for any music lover.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nah

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just download your music so you own it. Or use Spotify.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro (2nd Generation) from Best Buy, and I couldn’t be happier with my decision! Right out of the box, the sleek design and premium feel are evident. The new features really elevate the listening experience. Sound Quality: The sound quality is outstanding. The active noise cancellation is a game-changer, allowing me to immerse myself in my music without external distractions. The transparency mode is also impressive—it's like having a conversation without taking the earbuds out! Comfort: The different ear tip sizes ensure a snug fit, and I can wear them for hours without discomfort. The lightweight design makes them perfect for long commutes or workouts. Battery Life: I was pleasantly surprised by the battery life. With the charging case, I can easily get through a whole week of casual use before needing to recharge. Ease of Use: Pairing them with my iPhone was seamless, and the integration with Siri is a nice touch. The touch controls are intuitive, making it easy to adjust volume or skip tracks. Conclusion: Overall, I highly recommend the Apple AirPods Pro (2nd Generation) to anyone looking for high-quality wireless earbuds. Best Buy had a great deal, and the purchase process was smooth. I’m thrilled with my buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Apple Music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Apple Music for a while now, and it's honestly one of the best streaming services out there. The sound quality is top-notch, and I love how seamlessly it integrates with all my Apple devices. The curated playlists, especially the "For You" section, are always spot-on with my music taste. One of my favorite features is the lossless and spatial audio—it makes a huge difference if you’re into high-quality sound. The music library is massive, with everything from the latest hits to deep cuts from decades past. I also appreciate how easy it is to create playlists and download music for offline listening. Apple Music just feels intuitive, smooth, and thoughtfully designed. If you're already in the Apple ecosystem, it's kind of a no-brainer. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality

    Rated 5 out of 5 stars

    A Seamless Music Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music delivers an impressive library with millions of songs, curated playlists, and high-quality audio that makes listening a pleasure. The integration across iPhone, iPad, Mac, and even CarPlay is smooth, making it convenient for Apple users. Features like personalized mixes and lossless/Spatial Audio add real value.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality, Usability

    Rated 5 out of 5 stars

    Great music streaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music has been amazing to try out with this 3-month trial. The sound quality is excellent, and I love how easy it is to find playlists for every mood. The library has just about every song I search for, and it works smoothly across my iPhone and iPad. Being able to download music for offline use is a huge bonus. Definitely worth continuing after the trial.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from Spotify to Apple Music after another price hike, and I couldn’t be happier with the change! The transition was seamless, and I’ve been really impressed with the overall experience. Apple Music’s curated playlists and recommendations feel more personalized, and I love how it integrates so effortlessly with my other Apple devices. The sound quality is noticeably richer, especially with the Dolby Atmos and lossless options available. I also appreciate the vast library of songs, albums, and exclusive content that I can access, including the deep integration with the Apple ecosystem. The ability to sync my entire music collection across all devices and enjoy it offline is a huge plus. Plus, the interface is clean and easy to navigate. Apple Music has truly enhanced my listening experience, and I’m so glad I made the switch! Highly recommend it to anyone looking for a premium music service!

    I would recommend this to a friend