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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 24219 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Free Apple Music offer for its excellent sound quality and the wide variety of content available. Users find the service very easy to use and appreciate its seamless integration with Apple devices. Many also praise the overall usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 24,219 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods (4th Generation) with Active Noise Cancellation, and I’m beyond impressed! The sound quality is exceptional—crisp highs, deep lows, and the perfect balance in between. The noise cancellation is a game-changer, completely blocking out ambient noise whether I’m commuting, in a busy café, or just listening at home. It really helps me focus on my music or calls without distractions. The fit is comfortable, and the new design feels more secure in my ears compared to previous generations. The customizable silicone tips ensure a snug fit, which is key for both comfort and sound quality. I’ve also noticed that the transparency mode works wonderfully when I need to hear my surroundings, like when walking on the street. Battery life is solid too, lasting several hours of continuous use, and the charging case is compact and easy to carry. Setup was seamless with my iPhone, as expected from Apple. I also love the added water resistance, making them perfect for workouts or light rain. Overall, these AirPods offer a fantastic blend of sound quality, noise cancellation, and comfort. Definitely worth the investment if you’re looking for premium wireless earbuds. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Amazing MacBook Air – Fast, Light, and Beautiful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the 13-inch MacBook Air 2025, and it’s been a game-changer! The laptop is incredibly light and easy to carry everywhere, yet it feels super powerful. Apps run smoothly, and the battery lasts all day, which is perfect for school and personal projects. The screen is bright and sharp, making movies and work look amazing. I also love the sleek design—it feels modern and high-quality. For anyone looking for a fast, reliable, and stylish laptop, this MacBook Air is worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality, Usability

    Rated 5 out of 5 stars

    Apple Music

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is an awesome streaming service with over 100 million songs, curated playlists, and exclusive releases. It’s super easy to use, with features like personalized recommendations, spatial audio, and synced lyrics that make listening more fun. Plus, it works seamlessly across all Apple devices. For Apple fans, it’s the ultimate ad-free music experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usability

    Rated 5 out of 5 stars

    Apple Music is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music has completely changed the way I listen to music. The library is massive—I’ve yet to search for a song and not find it. I love the curated playlists and how it recommends music based on my tastes. The integration with my Apple devices is seamless, especially with Siri and the Apple Watch. Lossless audio and Spatial Audio make a real difference in sound quality, especially with good headphones. I switched from Spotify and haven’t looked back. The UI is clean, everything syncs across devices, and downloading for offline listening is a breeze. For any Apple user, this is a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro Max Enhanced by Apple Music Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro Max from Best Buy, and I decided to try Apple Music as a complementary service. The pairing experience was seamless—my headphones connected instantly, and the sound quality is phenomenal. Listening through Apple Music really highlighted the depth and clarity of the audio, from bass to vocals. I especially appreciated the personalized playlists and spatial audio features, which made my listening experience immersive and enjoyable. The integration between the AirPods Pro Max and Apple Music feels very smooth and convenient, enhancing both casual listening and focused music sessions. Overall, I’m very satisfied with how Apple Music complements the AirPods Pro Max. It’s a service that truly makes full use of the headphones’ capabilities, and I’m enjoying exploring its features daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple music is great best sound quality for streaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Musical journey with Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved using Apple Music for about 3 years . Few things I liked about it is the easy of use , user experience, the quality of music and downloads are outstanding , there isn’t a single songs I couldn’t find in your collection and I like your repository and collections and the way you prompt us for next songs ..

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality, Usability

    Rated 5 out of 5 stars

    Dolby atmos is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is a music lover's dream! The vast library offers virtually every song imaginable across genres and languages. The curated playlists and personalized recommendations are spot-on, introducing me to new music I love. The seamless integration across Apple devices makes listening effortless. The sound quality is exceptional, and the ability to download songs for offline listening is a game-changer. With its user-friendly interface and robust features, Apple Music is my go-to platform for all things music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and seamless Apple integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work exactly how you expect Apple products to work. Super easy to set up, great sound quality, and they switch between my devices without any hassle. Calls are clear, battery life is solid, and they’re comfortable enough to wear for long periods. If you’re in the Apple ecosystem, these are a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usability

    Rated 4 out of 5 stars

    Great sound, great layout!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is amazing in terms of professionalism. They have an easy to use, pleasing to eyes ecosystem and a great sound that really lets you feel the music. Only downside is not quite as many public playlists or personalized playlists but probably better to make my own anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Music Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPhone 14 from Best Buy, and as part of my setup, I decided to subscribe to Apple Music—and I couldn’t be happier! The seamless integration with my new iPhone is fantastic. The sound quality is top-notch, and I love how Dolby Atmos and Lossless Audio make my music sound richer and more immersive. The curated playlists and personalized recommendations have introduced me to so many new artists and songs I wouldn’t have found otherwise. One of the best parts? Offline listening and no ads! Whether I’m working out, driving, or relaxing, I can enjoy uninterrupted music anytime, anywhere. The extensive catalog has everything from the latest hits to old classics, and the spatial audio feature makes a huge difference in listening experience. I highly recommend Apple Music for anyone looking for a premium music streaming experience—especially if you have an iPhone 14! Thanks, Best Buy, for making my purchase smooth and hassle-free!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great App for Music Lovers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Apple Music for a while now, and it’s easily become my favorite music streaming app. The music library is massive, and I’m always able to find both new releases and older favorites without any issues. I really like how clean and easy the interface is—it’s simple to navigate, and everything feels well organized across my phone, laptop, and other Apple devices. One of my favorite features is the curated playlists and personalized recommendations. They actually feel tailored to my taste and help me discover new artists and songs I wouldn’t have found on my own. I also appreciate the high sound quality and options like lossless audio, which make a noticeable difference when listening with good headphones. Overall, Apple Music feels polished, reliable, and thoughtfully designed. It’s perfect for everyday listening, discovering new music, and building playlists for any mood. I’d definitely recommend it to anyone looking for a smooth, high-quality music streaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Apple Music for a while now, and overall it’s been a very solid music streaming experience. One of the things I like most is the sound quality—songs generally sound crisp and well-balanced, especially with features like lossless audio and Spatial Audio. The app also integrates seamlessly with Apple devices, which makes it easy to switch between my phone, computer, and other devices without any hassle. Another standout feature is the curated playlists and recommendations. Apple Music does a good job of suggesting new music based on what I listen to, and I enjoy the human-curated playlists that feel more personalized compared to purely algorithm-driven suggestions. On the downside, the app can feel a bit cluttered at times, and some features aren’t always intuitive to find, especially for new users. I’ve also noticed occasional syncing issues with playlists across devices, which can be frustrating. Overall, Apple Music is a great option if you’re already in the Apple ecosystem and care about audio quality and thoughtful curation. While there’s room for improvement in usability, the strengths of the service outweigh the drawbacks for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best music app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple music is wonderful. Its very good audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    **⭐️⭐️⭐️⭐️⭐️ Outstanding Music Streaming with Appl

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music has revolutionized the way I listen to and discover music. The vast library of over 75 million songs ensures that I can find virtually any track or artist I'm looking for, from the latest hits to timeless classics. The sound quality is excellent, providing a rich and immersive listening experience. The curated playlists and personalized recommendations are standout features. The "For You" section constantly introduces me to new artists and songs that match my taste, while the mood and genre-specific playlists are perfect for any occasion. I also love the "New Music Daily" playlist, which keeps me up-to-date with the latest releases. The integration with other Apple products is seamless. I can easily switch between my iPhone, iPad, and Mac without missing a beat, and the ability to download songs for offline listening is incredibly convenient for when I'm on the go. The live radio stations, including Apple Music 1, offer a unique touch with live shows and exclusive interviews with artists. The lyrics feature is great for singing along, and the ability to share playlists with friends adds a social aspect to the music experience. Overall, Apple Music is a comprehensive and user-friendly streaming service that caters to all my music needs. Its extensive library, high-quality sound, and personalized features make it a top choice for any music lover. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Music is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is easy to use, has excellent sound quality, and a huge music library. It integrates perfectly with Apple devices, offline downloads work smoothly, and the curated playlists are actually good. Not overloaded with ads or clutter,just music that works the way it should.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality

    Rated 5 out of 5 stars

    Great service. Close competition to Spotify

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is a polished, high-quality streaming service that comes very close to matching Spotify. While I still prefer Spotify’s discovery features and personalized playlists, Apple Music impresses with its sound quality, seamless integration across devices, and a huge catalog. It’s reliable, visually clean, and an excellent alternative overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Go-To Music App Since 2019

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Apple Music since 2019, and it has consistently been one of my favorite Apple services. The music library is massive — I’ve never searched for a song, album, or playlist and not found it. The sound quality is excellent, especially with the newer Lossless and Dolby Atmos options. It makes a noticeable difference whether I’m listening through AirPods, in the car, or on speakers. What really keeps me locked into Apple Music is how seamlessly it works across all my Apple devices. It instantly syncs between my iPhone, Mac, Apple Watch, and even my car’s CarPlay. I love being able to download playlists for offline listening, switch between devices without losing my spot, and have everything tailored to my taste. The curated playlists and personalized mixes (Favorites Mix, Chill Mix, New Music Mix, etc.) have introduced me to so many new artists I actually like. And the Lyrics view is awesome — I use it way more than I thought I would. After using Apple Music daily for years, I can confidently say it’s reliable, convenient, and has more than enough features for both casual listeners and music lovers. Couldn’t imagine switching to anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality

    Rated 5 out of 5 stars

    Best Music Streaming for Apple Users – Great Stude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is hands down one of the best music streaming services, especially for Apple users! The sound quality is excellent, and the huge music library covers every genre imaginable. The ad-free experience, curated playlists, and exclusive content make it worth every penny. One of the best parts is the Apple Music Student Plan, which comes at a discounted price and even includes Apple TV+ for free! It’s an amazing deal for students who want high-quality music streaming without breaking the bank. The seamless integration with Apple devices is a huge plus. I love how I can ask Siri to play songs, sync my playlists across devices, and enjoy Lossless and Dolby Atmos audio for an immersive experience. If you’re in the Apple ecosystem, Apple Music is a must-have. Highly recommend it, especially for students looking for a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alpha

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music has established itself as a major player in the streaming service landscape. One of its standout features is the extensive library, offering over 90 million songs, which means users can find almost any track they’re looking for. The curated playlists are also a highlight—Apple's editors are good at creating collections that cater to different moods and genres, making it easy to discover new music. The integration with other Apple devices is seamless, allowing for a smooth experience across iPhones, iPads, Macs, and even the Apple Watch. Siri integration is another plus, enabling voice commands to play specific songs or playlists without lifting a finger. On the downside, the user interface can feel a bit cluttered at times, especially for those who might be new to the app. Additionally, while the lossless audio and spatial audio features are impressive, they may not appeal to everyone and require compatible equipment to fully appreciate. Overall, Apple Music is a solid choice for those who are already in the Apple ecosystem and value high-quality audio, extensive playlists, and an easy-to-use interface. It's worth a try, especially with a free trial to see if it fits your music listening habits.

    I would recommend this to a friend