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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 22373 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Free Apple Music offer for its excellent sound quality and the wide variety of content available. Users find the service very easy to use and appreciate its seamless integration with Apple devices. Many also praise the overall usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 22,373 reviews
  • Rated 5 out of 5 stars

    Best of best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy consistently delivers a great shopping experience. The store was well organized, and the staff was friendly, patient, and very knowledgeable. They took the time to answer my questions and helped me find exactly what I needed without any pressure. Checkout was quick and smooth, and the overall customer service was excellent. It’s clear they care about their customers—I’ll definitely continue shopping here and highly recommend Best Buy to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usability

    Rated 5 out of 5 stars

    Best music app ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, great music for all tastes, friendly interface, Its the best music app in the world the catalogs are amazing plus it can connect with Shazam so u can add that new track you heard on the radio automatically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy Apple Music is to use and how seamlessly it works across all my devices. The sound quality is excellent, and I really appreciate features like Lossless Audio and Spatial Audio — it genuinely makes a difference, especially with headphones. The curated playlists are spot-on and help me discover new artists while still keeping my favorites front and center. I also enjoy the lyrics feature and the way Apple Music blends personalization with expert curation — it feels thoughtful, not random. Overall, Apple Music delivers a premium listening experience that’s reliable, intuitive, and constantly improving. Highly recommend for anyone who loves music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the ecosystem it is a great music service, heck even if you are not. If the quality of the sound is very important this is the way to go. Best thing for me is the ability to have all my songs than I ripped from all my cds (around 300) saved on the cloud and playable on any device with Apple Music, just great. I do not mind the bad algorithm in terms of finding new music as my taste can be very eclectic and no algorithm really gets my mood at that certain time hahaha. One draw back is that if you started a song on one device and pause it it will not start where you paused on another device. Oh well nothing is perfect but for my needs it is as close as can be

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful item

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with this product! The quality exceeded my expectations — it feels well made and performs exactly as described. It’s easy to use, looks great, and offers excellent value for the price. I’ve been using it for a few weeks and haven’t found any issues so far. Definitely a great purchase, and I would 100% recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless MacBook Purchase and Outstanding In‑Store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a MacBook recently at the Lewisville, TX store and the overall experience was excellent. The laptop itself is fast, lightweight, and perfect for both work and personal use—battery life easily lasts through a full day, the screen is bright and sharp, and setup was quick and smooth. The in‑store experience was just as good. The associate took time to explain the differences between models, answered all my questions clearly, and made sure the MacBook was set up correctly before I left. Checkout was efficient, and I left feeling confident about my purchase. I would definitely recommend buying a MacBook from this Best Buy location to anyone looking for a hassle‑free in‑store experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    airpods pro max vs airpods pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the airpods Pro Max which are great. However, I needed something small for travel, which I do a lot, with the same features of the Max, so I bought the airpods pro 2, and they are great! Next week I will be flyibg on a 3 hour trip and compare the noise cancellation feature in a plane. Looking forward to the results. Bestbuy is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Apple users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Apple Music app and it's fantastic. It offers a vast music catalog across all genres, with excellent sound quality and seamless integration with other Apple devices. The personalized recommendations are great for discovering new music. However, the app can be slow to load at times, and there are occasional glitches. More customization options for playlists would be nice. Overall, it's a top-notch streaming service for music lovers, especially those in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    There’s POWER in the BEATS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure fit around the ear, great sound quality, no connectivity issues, and excellent battery life. Perfect for casual use or during physical activity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is excellent! Easy to use, with high quality sound and a huge library of songs. Perfect deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    GrandpaR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and enjoy music without interference and interruption.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best music player, sound quality, perfect complement to the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best way to try Apple Music — totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this offer! The 3-month free Apple Music trial is a great way to explore millions of songs ad-free. The sound quality is amazing, playlists are well-curated, and it works seamlessly across all my Apple devices. Perfect for discovering new music before deciding on a subscription. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Only Music App I’ll Ever Need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ “I’ve tried a few music apps, but Apple Music always feels the most personal. The curated playlists fit my mood perfectly, whether I’m driving, working out, or winding down. I love how it syncs seamlessly across all my devices, and the sound quality is amazing! Definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Free Apple Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is already the streaming platform I frequent the most aside from YouTube . The music quality is always top tier you can adjust and make changes accordingly if you don’t like it . You get your own music customized to your liking playlists and stations with artists you like and consistent access. What’s better is through this deal you can get all of this for free ! If you’re a current Apple Music user you can pause that money for something else and enjoy it as a “treat “ . If you’re a new user you get the opportunity to try it out without the inconvenience of paying $10.99 a month and see if you like it . More than likely you’ll be guaranteed to love it but I enjoy this feature feels like a Thankyou to Apple Music users every now and again . It’s very easy to use all your music is conveniently located and the genres like playlist, stations , top 25, frequently played new etc. For new users it’s adaptable and not hard to understand or get use to Apple support provides any assistance necessary for your account and as a member.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Why I Love Apple Music's 3-Month Free Trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music's 3-month free trial is a fantastic way to explore its vast music library without any upfront cost. With over 100 million ad-free songs, curated playlists, and exclusive content, there's always something new to discover. Features like Spatial Audio and lossless audio enhance the listening experience, making it feel immersive and high-quality. The seamless integration across all my Apple devices ensures that my music is always accessible, whether I'm at home or on the go. This trial period has truly elevated my music experience, and I highly recommend it to anyone looking to dive into a premium streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoyed the electronic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, again, I love the Electronics and the way they work with Bluetooth and Wi-Fi. All this stuff is just it’s amazing technology and it’s available at Best Buy. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for apple users!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple music! And if I had an iPhone I would purely use apple music (due to personal experiences) but apple music is very slow and clunky on android. I use it on my iPad and it works like a dream (of course) and has lossless audio and spatial audio and all songs sound crystal clear and managed to hear stuff o never noticed before in songs. Cheaper than Spotify by a dollar too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best u cant for your iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is the best thing you can have for your iPhone—millions of songs with great sound and quality, super easy to download, and easy to use. I 100% recommend getting the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving Apple Music — Got 3 Months Free With My New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I activated Apple Music through the 3-month free offer that came with my new laptop purchase, and I’m honestly impressed with how good the experience has been. The sound quality is amazing, the curated playlists are on point, and the interface feels clean and easy to use. I switched over from other music apps just to try it, but I’m actually enjoying the personalized recommendations and huge library of songs way more than I expected. Everything loads instantly, and the ad-free listening makes workouts and long drives so much better. Getting 3 months free was a great bonus, and it gave me a chance to explore all the features without rushing. Overall, a fantastic streaming service — I’m definitely planning to keep it even after the trial!

    I would recommend this to a friend