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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 15,352 reviews
  • Rated 4 out of 5 stars

    Good app

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is pretty good, it has really good quality of sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    free is always good but there is a catch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for someone that uses it and keeps it. once and if you delete your account is when the magic begins- poof, your entire music collection is gone from your library unless you had purchased the tunes. but try it for free, just do not spend to much time loving it unless you keep the subscription

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    my order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sound!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! I got it gree for few months when i bought the watch 8!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good selection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was cheaper after the trial I would subscribe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is very good I recommend it to everyone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the place to play music. Apple music is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but not as much list as spotify. No community connection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, pretty much every song you can find. Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music app works great and it was easy to use right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the free trials. Not a bad service. The song library is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Amazon music.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it claims. I like it, but personally prefer Amazon music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it were for longer duration

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perk for purchasing product, but only for a short duration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the refurbished unit and found it to be like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s music!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a four month free membership when I purchased my beats studios.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all music can be searched. Fine integration with apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the subscription so unsure how the service is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a music platform apple music is to get

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST CUSTOMER SERVICE EVER

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will place a review on every item I have received with this order. I placed this order on June 28th for an hour pick up, it was around 5pm, and I waited the rest of the day, I let it go assuming it was late, and I will get it the next day. The next morning I still hadn't received any notification in regards to pick up, so I called. On the call the support team advised my item wasn't in stock, I knew that wasn't true, so we needed the call and I went down to my Best Buy to get my order. I got amazing help at the Fayetteville Best Buy, and got someone to find my item and bring it up. The team informed me my item was changed to shipping and I would have to call the support number to get them to change it. I was on and off the phone, and at the store for 5 hours of getting lied to by the support center, hung up on, and disconnected from. I was told it was too late to change it as it's been picked up by the carrier. I checked on it again the next day, and was advised in the morning no worries, it will get to you today. I got excited, and left it alone, until about 7 o'clock when my item had still not arrived, I connected to the chat to be disconnected from the first chat, told in the second chat no one could help me, then in the third chat told it was still waiting processing. SO again lied to. My one hour pick up changed into a 5 day delivery with out my consent. They continued to lie, hang up on me, and just been so rude. I have received no help, and made to feel like I was the problem here. Still waiting for a manager to call me and rectify this situation as this was unacceptable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produt. I recommend. Simple and easy to use.

    I would recommend this to a friend